Ratings based on 971 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fayetteville
Posted 16 Jun 2024
Affordable and easy to get to
Comment from Hotel Management
16 Jun 2024 by West Bank Inn Staff, Hotel Management
Thank you for reviewing us, we are glad that you enjoyed your stay and we look forward for your next visit.
by A verified traveler from miami
Posted 3 Jun 2024
The woman at the office she is super nice and help me a lot thanks
Comment from Hotel Management
4 Jun 2024 by West Bank Inn Staff, Hotel Management
Ramses, I am glad to hear that you enjoyed your stay with us. We will try our best to accommodate all our guest. We hope seeing you again. Thank you
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by West Bank Inn Staff, Hotel Management
Michael, I see you have been coming to this hotel frequently but this time you were not satisfied with your room. Could you please let us know what was wrong with your rooms so we can fix the issue?
by A verified traveler
Posted 27 May 2024
Great
Comment from Hotel Management
29 May 2024 by West Bank Inn Staff, Hotel Management
Hello Stephanie! Thanks for the amazing rating!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by West Bank Inn Staff, Hotel Management
Good afternoon Stephanie! Thank you for taking the time out to submit a review about your stay with us. We are so happy to see that you enjoyed your stay with us and look forward to accommodating you again soon!
by A verified traveler
Posted 19 May 2024
It was a nice, clean place. Pricing was great, and the staff was really friendly.
Comment from Hotel Management
19 May 2024 by West Bank Inn Staff, Hotel Management
Good afternoon! Thank you for taking the time out of your day to submit a review! We are glad you enjoyed your stay here with us at The West Bank Inn and look forward to accommodating you again in the near future!
by A verified traveler
Posted 17 May 2024
Ok
Comment from Hotel Management
21 May 2024 by West Bank Inn Staff, Hotel Management
Good evening Stephanie! Thank you for taking the time out to submit a review about your stay with us at The West Bank Inn. We appreciate you staying with us and look forward to accommodating you again in the near future!
by A verified traveler
Posted 12 May 2024
I always stay here when I come to Augusta. However this time first room dirty bathroom second room air torn up, no microwave, and refrigerator didn’t get cold. Third room they moved me to was much better. But the owner husband smelled like alcohol and made it seem like I was lying about the condition of the other two rooms. I will be calling back to speak to his wife
Comment from Hotel Management
14 May 2024 by West Bank Inn Staff, Hotel Management
Angel, I am so sorry that you didn't have good experience on this visit. We will try our best to resolved this issue.
by A verified traveler
Posted 5 May 2024
I was really concerned when I saw the price, however, with over a thousand reviews, I figured I would try it. It was a wonderful stay. The room was clean, smelled disinfected and even the sheets had a hint of bleach on them. It is older but it looks well maintained. Surprisingly, it was very quite when the doors were shut. I would happily stay there again.
Comment from Hotel Management
7 May 2024 by West Bank Inn Staff, Hotel Management
Hello Tami! We try our very best to keep guest like you happy when visiting us here at The West Bank Inn. We are honored to know you enjoyed your stay and was able to meet all of your standards, needs, and expectations. We look forward to having you here and visiting us soon! Thank You! ;)
by A verified traveler
Posted 5 May 2024
The rooms and staff are clean and friendly. Great value.
Comment from Hotel Management
7 May 2024 by West Bank Inn Staff, Hotel Management
Hello, Geert ! Thanks for the rating and we are happy to see you enjoyed your stay. Look forward to accommodate you again soon!
