Ratings based on 353 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
The front desk employee was extremely kind, and efficient. She gave me a great recommendation for dinner that was close enough to safely walk there.
by A verified traveler
Posted 15 Jun 2024
Staff was friendly but there was mold in the bathrooms, and a damp/stinky smell in the rooms. We also had a large sticky spot on the carpet that we had to ask to have cleaned when we arrived.
by A verified traveler from Merritt Island
Posted 10 Jun 2024
Nice, spacious room.
Comment from Hotel Management
13 Jun 2024 by M, Hotel Management
Dear Trudy,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed your stay in our nice and spacious room. Providing comfortable accommodations for our guests is our priority, and we're delighted that we could meet your expectations. We hope you had a pleasant experience overall, and we look forward to welcoming you back for another enjoyable stay in the future!Best regards,Management Team
by A verified traveler
Posted 9 Jun 2024
The stomping above my room increases every time I call the front desk. The smell of cigarettes is also irritating.
Comment from Hotel Management
13 Jun 2024 by M, Hotel Management
Dear Alexis,Thank you for bringing these issues to our attention. We sincerely apologize for the disturbance caused by the noise from the room above yours and for the inconvenience of the smell of cigarettes. Your comfort is important to us, and we regret that we fell short of providing you with a peaceful and pleasant stay. We will address the noise issue with our team to ensure that all guests can enjoy a quiet environment during their stay. Additionally, we take concerns about smoke odor seriously, and we will investigate and take appropriate measures to prevent it from affecting our non-smoking rooms in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Management Team
by A verified traveler
Posted 26 May 2024
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Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear Sherry,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
by A verified traveler
Posted 25 May 2024
Friendly staff, great continental breakfast. The only complaint is the beds are entirely too soft! They sink and you have to keep adjusting to find a new comfortable position.
Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear Aaron,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our friendly staff and our continental breakfast. Your feedback regarding the beds is valuable, and we apologize for any inconvenience caused. We'll definitely take this into consideration as we strive to ensure our guests' comfort. We hope to welcome you back soon for another enjoyable stay!Best Regards,Management Team
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
13 Jun 2024 by M, Hotel Management
Dear Leo,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
by A verified traveler
Posted 15 May 2024
Price is too high
Comment from Hotel Management
16 May 2024 by M, Hotel Management
Dear Tommy,Thank you for your feedback. We have always ensured to provide the best quality services at moderately feasible prices. Regardless, we regret if you felt otherwise. We truly appreciate your understanding. Best Regards,Management Team
by A verified traveler
Posted 8 May 2024
I’ve stayed there twice. The staff has been great and the room was excellent.
Comment from Hotel Management
9 May 2024 by M, Hotel Management
Dear John,Thank you for being a repeat guest and for sharing your positive experiences with us! We're thrilled to hear that you found our staff great and that you enjoyed excellent rooms during your stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another wonderful stay!Best Regards,Management Team
by A verified traveler from Inverness
Posted 4 May 2024
Clean, quiet, comfortable bed and pillows…check in and check out super quick and easy. Attendant very courteous and friendly.
Comment from Hotel Management
9 May 2024 by M, Hotel Management
Dear Jacinta,It's fantastic to hear that you had such a pleasant experience during your stay! We're thrilled that you found the hotel clean, quiet, and comfortable, with efficient check-in and check-out processes. We'll be sure to pass your compliments along to our staff. Your satisfaction is our priority, and we hope to provide you with many more enjoyable stays in the future. We can't wait to welcome you back!Best Regards,Management Team
