Ratings based on 978 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Front desk always helpful enjoyed my stay as always. Room clean never had an issue
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Naquita,We're delighted to hear that you found our front desk helpful and enjoyed your stay with us. Our team takes pride in providing excellent service to all our guests. It's great to hear that you found your room clean and didn't encounter any issues. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 May 2024
Sink did not drain, shower did not drain. Staff was stoic, kind of like they didn’t care if we were there or not. They were not rude, just unfriendly. At breakfast, The waffle iron needed cleaning so it wouldn’t stick but instead they just made it unavailable (I don’t think the staff knew what it needed). The only good thing at breakfast was the sausage.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Leo,We apologize for the inconveniences you experienced during your stay. We appreciate your feedback and will address the maintenance issues to prevent similar situations in the future. Your comments about the service will be shared with our team for improvement. We're glad you enjoyed the sausage and hope for the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 19 May 2024
Room were great
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Ashley,We appreciate your positive feedback about our rooms. We strive to ensure our guests have a comfortable stay. Safe travels and we look forward to welcoming you back soon.
by A verified traveler
Posted 16 May 2024
Was really convenient
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Dawn,We're delighted to hear that you found our hotel convenient during your stay! We strive to make our guests' experiences as smooth and hassle-free as possible. If you have any other feedback or suggestions for us, we'd love to hear from you. Thank you for choosing to stay with us!
by A verified traveler
Posted 15 May 2024
Clean convenient and indoor swimming pool.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Cynthia,We're delighted to hear that you appreciated our cleanliness, convenient location, and indoor swimming pool during your stay. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 15 May 2024
Convenient location, courteous staff, loved the fridge and microwave. Musty smell in the corridors, rooms a bit beaten up.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello giuseppe, We appreciate your feedback regarding our convenient location and friendly staff; we're delighted you liked the in-room amenities. We'll share your comments about the corridors and rooms with our team for further improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 11 May 2024
Unfortunately, this say was disappointing. The room was dirty and in need of repairs.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Keenila, We appreciate you sharing your feedback with us. Please know that your comments will be passed along to the appropriate teams for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 4 May 2024
This was an average hotel stay. I found some areas in our room that needed deep cleaning and some stains on the walls. The breakfast was also subpar. However, it was fine for a one-night stay to lay our heads.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Lauren, Thank you for sharing your feedback with us. We appreciate your comments and will use them to improve our services. We strive to meet the needs of all our guests and regret any inconvenience caused during your stay. We hope to have the opportunity to welcome you back in the future for an enhanced experience.
by A verified traveler
Posted 28 Apr 2024
The whole stay was nice and everyone slept really well
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Erika, We are pleased to hear that you had a nice stay and a good night's sleep. If you have any future feedback or suggestions, please do not hesitate to contact us. Your comments are valuable to us.
by A verified traveler
Posted 28 Apr 2024
I'm happy to have somewhere to go and relax. Because sometimes, you just need to get away from it all. Even for a few days.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Heather,We're delighted to hear that you had the chance to unwind during your stay with us. Our goal is to provide a peaceful and rejuvenating environment for all our guests. Should you need another escape in the future, we'd be honored to welcome you back.
