Ratings based on 602 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
The linen was stained with urine, blood, and other unidentifiable stains and when the issue was brought to the staff the associate on duty responded “well it ain’t no pillows in the back, so I don’t now what to tell you.”
Comment from Hotel Management
17 Apr 2024 by Christi Cowart, Hotel Management
We are saddened you were unhappy, we have shared your comments with our team as this is not a common practice at our hotel. We do hope you will give us another try in the future.
by A verified traveler
Posted 16 Mar 2024
Enjoy my stay, the staff was friendly and very helpful.
Comment from Hotel Management
17 Apr 2024 by Christi Cowart, Hotel Management
Thank you for the 5 - star review! We look forward to seeing you again soon!
by A verified traveler
Posted 23 Feb 2024
CONVIENIENT & EASE OF ACCESS.
Comment from Hotel Management
17 Apr 2024 by Christi Cowart, Hotel Management
Thank you!
by A verified traveler
Posted 17 Feb 2024 on Travelocity
I did not get the room I paid for. Wanted a hot tub suite. Got a whirlpool room. I’m handicapped and had no place to sit.
Comment from Hotel Management
17 Apr 2024 by Christi Cowart, Hotel Management
We are saddened you were unhappy.
by A verified traveler
Posted 17 Dec 2023 on Hotels
by A verified traveler
Posted 15 Dec 2023 on Hotels
by A verified traveler
Posted 17 Nov 2023 on Travelocity
The place smelled like wet dog, there were no blankets or pillows in the room for the pull out couch, and when I asked for them, I never got them. My original room was overbooked and was upgraded to a suite but the room was lacking necessary items, bathroom hadnt been cleaned properly, tub was uncleaned from last customer
Comment from Hotel Management
17 Nov 2023 by Christi Cowart, Hotel Management
Thank you for your recent stay, we are saddened you were unhappy and have shared your comments with our team, as this is not a common practice at our property.We hope you will give us another try in the future.
by A verified traveler
Posted 16 Nov 2023
Suited my needs
Comment from Hotel Management
17 Nov 2023 by Christi Cowart, Hotel Management
Thank you, we hope to see you again soon!
by A verified traveler
Posted 8 Nov 2023
by A verified traveler
Posted 6 Nov 2023
The staff was friendly.
Comment from Hotel Management
10 Nov 2023 by Christi Cowart, Hotel Management
Thank you for the 5-star review, we hope to see you again soon!
