Ratings based on 63 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good
Posted 10 Feb 2024 on HotelsI stayed in this hotel two times in one trip, everything was great, especially the breakfast and the complimentary coffee from the coffee machine round-the-clock. BUT! Make sure they send you the code from the box with the keys to the e-mail. I stayed in the hotel for two times and the first time they didn’t send me the code. The reception was not working in the evening and the phone didn’t respond. I found the alternative phone number of the hotel chain and finally got the code, but it was a quest.
+49 821 80770 this is right number of the hotel. Anyway, my stay was good. They hotel has a perfect quality-price rate as for the region.
Comment from Hotel Management
8 Mar 2024 by Arthotel ANA Style, Hotel Management
Dear Alona,thank you for your review. We are happy that you have enjoyed your stay!Kind RegardsArthotel ANA Style
by A verified traveler from Bucharest
Posted 19 Jan 2024
Comment from Hotel Management
8 Mar 2024 by Arthotel ANA Style, Hotel Management
Sehr geehrter Dragos,vielen herzlichen Dank für Ihre positive Bewertung.Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genießen konnten.Mit freundlichen GrüßenIhr Arthotel ANA Style
by A verified traveler from Bucharest
Posted 25 Nov 2023
perfect stay … most definitely I will use it next time as well
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
11 Sep 2023 by Arthotel ANA Style, Hotel Management
Sehr geehrter Robert,vielen Dank für Ihre positive Bewertung.Mit freundlichen Grüßen
by A verified traveler
Posted 11 Aug 2023
Clean small hotel ... staff very friendly... good breakfast and a fair price
Comment from Hotel Management
11 Aug 2023 by Arthotel ANA Style, Hotel Management
Dear Constantin,thank you for your positive feedback. We are happy that you could enjoy your stay and are seeing forward meeting you again.Kind Regards
by A verified traveler
Posted 23 Jun 2023 on Orbitz
The quadruple suite in the loft was spacious and even included a foosball table. We asked for a ball from the helpful front desk staff. My family enjoyed the views on the balcony and the unique artwork and furnishings. There was a "sleep lab" on our floor with different pillow options to select to be more like home which we enjoyed. In the fitness room within the basement was a massage chair which I enjoyed after a walk in the natural path across the street. We found a local biergarten, Michels, within a block walk that served delicious food and bier. The hotel within a residential location may not be ideal for some travelers who prefer to be in the city center, but the hotel appeared well-connected to local transportation routes and included free parking. The included breakfast was great.
Comment from Hotel Management
20 Jul 2023 by Arthotel ANA Style, Hotel Management
Dear Sara,thank you for your positive feedback. We are happy that you could enjoy your stay and our options within the hotel to make your stay better. We hope to see you soon back in our establishment! Kind RegardsYour Arthotel ANA Style
by A verified traveler
Hostel not hotel
Posted 27 Aug 2022 on HotelsThe accommodation booked was for a 3,5 star hotel. At best this hotel was a budget hotel of 2 to 2.5 star. Staff went home from 6pm, with no assistance until the next shift the next day. The beds were thrown together low and of a poor standard. The bathroom shower did not work correctly and had no washing soap for our first night. The Wifi was non existent although advertised at 25+mbs In general the the accommodation is what you would expect for a 2 star hostel. I am unsure who gives the star ratings but usually they are based on the rooms and facilities
by A verified traveler
Posted 8 Jun 2024
Der Nassbereich bedarf dringend einer Überholung.
by A verified traveler
Posted 30 May 2024
Bij ons was de receptie open bij aankomst, dat was top Buiten receptietijden was de sleutell van de kamer volgens het emailbericht voor sommige mensen wel een uitdaging.
by A verified traveler
Posted 25 May 2024
Es war ein Hotel, das ich mit allem wirklich mochte. Sein Personal war sehr freundlich. Wenn ich wieder nach Augsburg komme, werde ich hier wieder bevorzugen. :)