Ratings based on 106 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
The bed linen bottom bed sheet was unclean. Noisy when the disco is pumping and noisy bar patrons at midnight-1300.
by A verified traveler
Posted 30 Dec 2023 on Wotif
Disappointing stay at the Kentish, staff were unfriendly, room was hot and stuffy and shared facilities were dirty, with a cockroach greeting us on arrival. Broken toilet, no toilet paper or new towels after staying for three days. Wouldn’t recommend.
Comment from Hotel Management
25 Jan 2024 by Vianna Wallace , Hotel Management
Thank you for your feedback I do apologize that your stay was not enjoyable. We are currently in the process of renovating our 173 year old hotel and upgrading facilities.I will pass your feedback onto our staff.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
25 Jan 2024 by Vianna Wallace , Hotel Management
Thank you for rating the Kentish Hotel.
by A verified traveler
Posted 26 Oct 2023 on Wotif
Small poky room
Other neighboring rooms geusts load and abusive yelling
Load noises from outside until rarly hours of morning
Comment from Hotel Management
22 Nov 2023 by Vianna Wallace , Hotel Management
Hello Garry, I am sorry to hear about the experience you had while staying with us, we do appreciate your feedback.
by A verified traveler
Posted 8 Oct 2023
The Property was lovely, however things like chewing stuck to the cover of the compendium and no toilet paper in two of the three toilets let the place down.
Comment from Hotel Management
22 Nov 2023 by Vianna Wallace , Hotel Management
Hello Bruce, We appreciate your feedback and will look into ensuring these issues are remedied and this does not happen again in the future.
by A verified traveler
Posted 1 Oct 2023
It’s ok
Comment from Hotel Management
2 Dec 2023 by Vianna Wallace , Hotel Management
Thank you for your feedback
by A verified traveler
Posted 31 Jul 2023
The hotel was as presented i.e. old; but the rooms were not clean.
With that exception it was as expected.
Comment from Hotel Management
25 Jan 2024 by Vianna Wallace , Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 30 Jul 2023
It’s an historic hotel so the toilet and shared shower facilities were expected. However, the VERY cold rooms, minimal and jaded bed linen, no electric blankets and only one power point for heating, phone charger and kettle was not expected! Approx 20 police attended a disturbance and made arrests at the hotel on the Friday night and no attempt was made to notify residents or provide a safe alternative access to the hotel at night. On our return at 10.40pm we had to walk through police and disgruntled patrons to get into the hotel! The party continued outside till about 2am and car alarms sounded in the hotel carpark. I did not feel safe in that hotel! The bar and restaurant staff were very nice but the priority at this property is clearly the bar and restaurant ( both seem ok) but the hotel accommodation is badly outdated and very uncomfortable and the hotel guests seem to be a very low priority.
by A verified traveler
Posted 16 Jun 2023 on Wotif
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by A verified traveler
Posted 10 Jun 2023
