Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Really liked the heated swimming pool.
Comment from Hotel Management
20 May 2024 by Keiko, Hotel Management
Kia Ora John, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager
by A verified traveler
Posted 17 May 2024
Shower curtain was weird
Comment from Hotel Management
20 May 2024 by Keiko, Hotel Management
Kia ora Michelle, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko Kaneko Duty Manager
by A verified traveler
Posted 12 May 2024
Barman needs some skill in making a cocktail with a shaker and not just open a can. I ordered my wife a grapefruit cocktail,it cost $15.00 and barman opened a can and poured it into a glass.
by A verified traveler
Posted 9 May 2024
The staff were very friendly and the accommodations were spotless.
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 6 May 2024
We have always stayed at Sudima for qhen flying out internationally or when seeing friends or family on their travels. The hotel is always clean and tidy, and having an indoor heated pool is always a bonus. However, we were slightly disappointed with the evening dining this time around, it was always previously always on point with an excellent choice, however we found that the quality wasnt as good this time around and that the menu had changed. The buffet breakfast the next day was okay, good selection, but again quality did leave a little disappointment between our family. Otherwise, staff were friendly, and our stay was comfortable; and we used the yellow bus this time to get to / from the airport whuch was exceptional value. Overall, Sudima will still be our choice of palce to stay when needing good access to either domestic or international Auckland airport .
by A verified traveler
Posted 29 Apr 2024
Cleanliness staff member that signed us in was very friendly
Comment from Hotel Management
29 Apr 2024 by Keiko, Hotel Management
Kia Ora Sarote, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager
by A verified traveler
Posted 28 Apr 2024
Excellent
Comment from Hotel Management
28 Apr 2024 by Keiko, Hotel Management
Kia Ora Yasser, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Reagards, Keiko KanekoDuty Manager
by A verified traveler
Posted 28 Apr 2024
Close to the airport.
Comment from Hotel Management
28 Apr 2024 by Keiko, Hotel Management
Kia Ora Paula, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Regards, Keiko KanekoDuty Manager
by A verified traveler
Posted 28 Apr 2024
Very polite and helpful staff and beautiful clean hotel.
Comment from Hotel Management
28 Apr 2024 by Keiko, Hotel Management
Kia Ora Lesley, Thank you for your feedback. Your comments are greatly appreciated, and we value your opinion.To help us improve our service and help future guests, we kindly request to take a moment to leave us a post stay review.Thank you for your time and for staying with us.Ngā mihi nuiKeiko KanekoDuty Manager
