Ratings based on 617 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Some bugs/ants were visible on kitchen counter when entering the unit we had.
by A verified traveler
Posted 20 May 2024
Fantastic location at a great price!
Comment from Hotel Management
21 May 2024 by Hotel Manager , Hotel Management
Hello Ricelle Thank you for your feedback. We are glad that you have enjoyed your stay with us. We look forward to your next visit.
by A verified traveler
Posted 24 Apr 2024
Quest Newmarket offers everything you could need without the congestion of central Auckland. Diversity in foods and even a mall within walking distance.
Comment from Hotel Management
30 Apr 2024 by Hotel Manager , Hotel Management
Hello George Thank you for your feedback. We are glad that you enjoyed the location. We do hope to see you again soon in future.
by A verified traveler
Posted 15 Apr 2024
Staff were friendly and helpful. It is located near tons of shops, the Westfield mall, and restaurants, all within walking distance from the property. The unit we stayed in also had a washer/dryer which is very helpful since we're coming from another trip prior.
Comment from Hotel Management
30 Apr 2024 by Hotel Manager , Hotel Management
Hello Lizette Thank you for your feedback. We are glad that you enjoyed your stay with us and were happy with our service and the facilities. We do hope to see you again in future.
by A verified traveler
Posted 9 Apr 2024
I liked everything. I would have liked hair conditioner in the shower and the spa bath didn’t work but I didn’t know that a spa bath was in the room anyway when booking so no big deal.
The wifi was hard to work out on the tv and when I finally got it sorted (streaming through my phone) it cut out and another guest was signed in on our tv. We were leaving soon after that so I didn’t bother saying anything about it at reception. Nice clean apartment thankbyou
Comment from Hotel Management
9 Apr 2024 by Hotel Manager , Hotel Management
Hi Jeni Thank you for your feedback. We are glad that you have enjoyed your stay with us. We will look into the WIFI issue. We are replacing our TV's and once we do that it will be very user friendly. We do keep extra conditioner which can be provided upon request from the reception. None of our rooms have any Spa in the bathrooms. We do hope to see you again soon.
by A verified traveler from Meridian
Posted 8 Apr 2024
Great place to stay …. Will definitely use again.
Comment from Hotel Management
9 Apr 2024 by Hotel Manager , Hotel Management
Hello Antonio Thank you for your feedback. We are so glad that you have enjoyed your stay with us. We do hope to see you again soon.
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Hotel Manager , Hotel Management
Dear Guest Thank you for your feedback. Can you please advise us what we can do to better your next visit?
by A verified traveler
Posted 16 Mar 2024 on Orbitz
Comment from Hotel Management
24 Mar 2024 by Hotel Manager , Hotel Management
Hello Juan Thank you for your feedback. We are glad that you enjoyed your stay. We hope to see you again in future.
by A verified traveler from Chatham Islands
Posted 15 Mar 2024
Check in was seamless although I was disappointed that there were no car parks available and car parking was one of the reasons I booked here. There were car parks across the road but it was a hit of hassle with luggage.
The room itself was good, I had a one bedroom apartment with two single beds, the curtain didn’t cover the window fully so the room had light from the street and other buildings flooding the room.
I most likely would stay here again, it was clean and tidy and staff were friendly.
Comment from Hotel Management
24 Mar 2024 by Hotel Manager , Hotel Management
Hi Michelle Thank you for your feedback. We are glad that you have enjoyed your stay and will be back. We always reserve the parking for the guest who pre book them, so you will always have a confirmed spot.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Hotel Manager , Hotel Management
Hi Scott Thank you for your feedback. We hope to see you again in future.
