Ratings based on 336 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 4 Mar 2024
Charming with everything you needed for a comfortable stay.
by A verified traveler
Posted 25 Feb 2024 on Wotif
Exterior sign to reception led to a darkish bar where unattended reception was "hidden" around a corner.
Once staff member free from bar duties check-in all OK.
Building's conversion from earlier purpose (?) resulted in very compact odd-shaped accommodation with nook under upstairs landing!
However, very clean with all needed facilities and a great range of food and drink options at in-house restaurant alongside river.
Good undercover parking for house guests.
by A verified traveler
Posted 15 Feb 2024
by A verified traveler
Posted 6 Feb 2024
We enjoyed our stay first impressions of the rooms was that they are ready for an upgrade but they were clean bed was comfy. toilet when flushed would go for ages . Staff were lovely overall it suited our purpose and we had a good sleep
by A verified traveler
Posted 30 Jan 2024
We arrived on a bank holiday and unfortunately the bar and restaurant were closed
by A verified traveler
Love this place :-)
Posted 30 Jan 2024 on HotelsHave stayed here a few times before and as always the people are lovely and my stay peaceful and enjoyable.
by A verified traveler
Disappointing stay, in all honesty.
Posted 22 Jan 2024 on HotelsNo bell etc at reception so I had to get one of the bartenders for help - he was lovely, but the fact that I had to go find someone was an odd start.
The room was pretty sad. Weird layout, no aircon (only a couple of fans which didn't do much), wine fridge with no proper shelves which didn't seal properly, and mattress was super hard. Paint chipped on walls everywhere and just didn't feel entirely clean. A lot of road noise, windows were a struggle to close properly to keep some of it out.
Bathroom had a moldy ceiling, the shower door didn't close all the way, and the shower head was so grotty that I wasn't comfortable using the shower in the end.
Decent amount of free parking available, but it's first-in-first-served with only a couple of spots reserved for guests (which were always full while I was there), so I imagine on weekends etc it gets difficult. I managed to find a space each day for my short stay (mid-week) but it was generally the last space left.
There are no do-not-disturb signs and no deadbolts on the doors, so I was woken from my attempted sleep-in by housekeeping trying to walk in. My bag was against the door which stopped them coming in, but they proceeded to call out "housekeeping" and try to slam the door open, twice, even as I called out to them.
All in all pretty disappointing, wouldn't stay again unless it was a very cheap price and I needed to save money
by A verified traveler
Posted 12 Jan 2024
