Ratings based on 5,749 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Very clean and comfortable
by A verified traveler
Posted 29 Apr 2024
They did the rooms over which are very nice but the beds are so low and the pillows are so small. Due to the new activities there are many children I wouldn't recommend if you are looking to go to bed early because the noise of the kids running up and down the hallways all night. Which is not the kids fault because this is a kid friendly hotel so it makes sense they are having fun 😂.
by A verified traveler
Posted 29 Apr 2024
My room was different from what I booked , I crowded and very noisy ps. I went on a Saturday
by A verified traveler
Posted 29 Apr 2024
During our stay there was an incident. not sure if it were a stabbing or shooting in the lobby. It happened moments before us entering the lobby. Set a very unsafe feeling for our stay. nothing was communicated by the staff.
Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us at Showboat Resort Atlantic City. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 29 Apr 2024
I enjoyed the stay. The suite was amazing and I will definitely book again.
Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!
by A verified traveler
Posted 29 Apr 2024
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Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.
by A verified traveler
Posted 29 Apr 2024
I love the arcade. I have a young child and figured we would stay here. There was no soap in the women’s bathrooms near the arcade. There is only half a roll of toilet paper with no backup in the room. I was told I would get a text when my room was ready… that never happened. Don’t think I’ll be coming back anytime soon.
Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.
by A verified traveler
Posted 28 Apr 2024
Paid way too much money to deal with non cleanliness and not being able to service. My rooms had no toilet or wash cloths. And room next door had bed bugs
Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.
by A verified traveler
Posted 28 Apr 2024
I use to like the showboat but this time I went, the Property looked run down. Rooms smelled like cigarettes. Shower curtain was thin and falling apart. Water was coming out brown. You would think with the new water park, they would try to take care of the hotel a bit better. Looks like they just abandoned it.
Comment from Hotel Management
29 Apr 2024 by Guest Service Team, Hotel Management
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.
by A verified traveler
Posted 28 Apr 2024
