Ratings based on 922 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Room was equipped for seniors. Shower had great water pressure and good sturdy grab bars.
by A verified traveler
Posted 10 Jun 2024
Very clean
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Richard,We appreciate your positive feedback regarding the cleanliness of our hotel. Your satisfaction is important to us, and we strive to maintain high standards in all areas. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 9 Jun 2024
The swimming pool was closed. No explanation why. Furniture and televisions in the room could use an update. Room smelled very clean. Front desk still has the plastic barrier up like Covid/pandemic is still going on.
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Nikki Lynn,We apologize for any inconvenience caused by the swimming pool closure and appreciate your feedback on the room condition. Our team is constantly working to improve our facilities. The cleanliness of our rooms is a top priority. The safety measures at the front desk are for the well-being of our guests and staff.
by A verified traveler
Posted 8 Jun 2024
it was full but the biggest problem was a lot of teenagers/ young adults making a lot of noise after quiet time up to at least 2AM that is unacceptable but we were only there for one night
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello julia,I'm sorry to hear about the disturbance you experienced during your stay. We always strive to ensure a peaceful environment for all our guests. Your feedback will be shared with the relevant team for their attention. For any further assistance or feedback, please don't hesitate to reach out directly to our management team.
by A verified traveler
Posted 7 Jun 2024
People fought
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Erika,We're sorry to hear about your experience. We take all feedback seriously and will address this matter with the appropriate team. Thank you for bringing this to our attention.
by A verified traveler
Posted 5 Jun 2024
Great
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Audrey,We appreciate you taking the time to share your feedback with us. Our team values all comments as we strive to continuously improve our services. Should you have any further concerns, please do not hesitate to contact our management directly for assistance.
by A verified traveler
Posted 3 Jun 2024
Everything was great, just wish the pool was open.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Courtney,Thank you for your feedback. We regret to hear about the inconvenience with the pool during your stay. Your comments will be shared with the management for their review and consideration for future enhancements to our amenities.
by A verified traveler
Posted 28 May 2024
Always a great place to stay, clean and the front desk staff are always so sweet!!
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Nicole,We are delighted to hear that you enjoyed your stay with us! Our team takes pride in providing top-notch service and maintaining high cleanliness standards. Your kind words will be shared with our staff to continue to inspire them. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!
by A verified traveler from Melbourne
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Katelyn, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any specific feedback you may have, so we can improve our services.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Joanne,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any concerns.
