Ratings based on 426 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Laveen
Posted 1 May 2024
Door lobby is always closed, they talk to you thru the window, seems not safe area.
Comment from Hotel Management
3 May 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Hello Sergio, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY. We are sorry you felt unsafe. At Red Roof, it is our intention to have your confidence in our abilities to rule out problems like these occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Apr 2024
Room was clean, not always the case with the cheaper hotels. Bathtub drained very slow, but everything else was in good order (older, but clean). Would stay there again.
by A verified traveler
Posted 1 Apr 2024
Didn’t even have towels or wash clothes
Comment from Hotel Management
2 Apr 2024 by Olivia RediResponse Specialist , Hotel Management
Hello Jessica, Thank you for taking the time to tell us about your stay at the Red Roof Inn Atlanta Airport NE - Conley. I am disappointed that your experience did not meet your full expectations, as you indicated that they did not have towels or wash clothes. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
Posted 22 Mar 2024
They had me go to three different rooms all stank like cigarettes and weed. Sketchy area and the reception table has glass protecting the worker from customers. Very sketchy area. The host took 30 minutes to check me in. I got a full refund and left.
by A verified traveler from NORFOLK
Posted 15 Mar 2024
Convenient and accessible but shuttle service was not available my only concern
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Yichao. The staff and I at the Red Roof Inn Atlanta Airport NE - Conley appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 5 Mar 2024
Nice and simple had great customer service
by A verified traveler
Posted 1 Mar 2024
It was easy to acces .
by A verified traveler
Convenient to go to airport
Posted 27 Feb 2024 on HotelsFront desk receptionist was very helpful. Room was quiet and comfortable. Only drawback, cockroaches in the room.
Nice stay overall.
