Ratings based on 2,437 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Great place
by A verified traveler
Posted 22 May 2024
Property is clean hous keeping not so good when you staying two days or more
by A verified traveler
Posted 22 May 2024
Really clean, friendly and good food options
by A verified traveler
Posted 21 May 2024
Our room had a clogged toilet. This was an uncomfortable situation. Then, we were charged $10 per night for parking. I wasn't told that parking would be an additional charge. Parking should be included at the property.
by A verified traveler
Posted 21 May 2024
The shower curtain was too short or the rod was hung too high making it virtually impossible to shower without making a mess. The shower head needed replacing too : (
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Melane, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest expereince. We appreciate your understanding and hope to have the opportunity to welcome you back again soon.Sincerely, Isaac Leonards, General Manager
by A verified traveler
Posted 21 May 2024
The staff was so nice, friendly, and helpful. The room accommodated nicely.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Chariece, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for sharing your feedback. Ensuring a comfortable atmosphere and wonderful hospitality are the core of our mission, and we are delighted to hear that you enjoyed our well-maintained accommodations and attentive service. We look forward to welcoming you back for more memorable moments in the future.Sincerely, Isaac Leonards, General Manager
by A verified traveler
Posted 21 May 2024
I checked in and immediately noticed that the bed sheets weren’t changed so I told the lady at the front desk and the housekeeping supervisors handled right away! I stayed for 3 nights and my bed sheets were changed everyday after that! I appreciated it. Other than that, the hotel was clean and quiet, the entire staff were very friendly and polite. I saw other reviews about roaches but I didn’t see one during my stay.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Timberlynd, Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn & Suites Atlanta Airport North. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the oversight with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back the next time you are in the area.Sincerely, Isaac Leonards, General Manager
by A verified traveler
Posted 19 May 2024
This place is just disgusting in every way!
We arrived at approximately 11:00pm, the person at the front desk didn’t know what he was doing. He couldn't find the reservation without help. He finally found the reservation and gave us keys to room 224. We get to 224, the keys don't work! I go back downstairs, he activated again and they STILL didn’t work....you want to know why?? After trying for a second time the woman that was ALREADY in the room and SOUND ASLEEP came to the door and told us that it was her room! Back downstairs again, and this time he gives us keys and tells security to "come up with us" to make sure no one was in there?? Shouldn't they know that?
The halls of the hotel stink, they reek of body odor and old food!
The rooms look like they need a fresh coat of paint and smell musky as all get out. Also, went to shower after traveling all day and there was PUBIC HAIR in the shower!
They have security but quickly after falling asleepnwe were awakened to loud cursing and a fight in the hallway outside our door, they then took the fight outside and were in the parking lot fighting.
We would have done better sleeping at the airport!
Comment from Hotel Management
21 May 2024 by GENERAL MANAGER, Hotel Management
Dear Stephanie, Thank you for being our guest and for your constructive comments. We sincerely apologize for not meeting your expectations, especially about our service and accommodations. Warm, thoughtful, and attentive service is a top priority; therefore, we are truly sorry that our associates did not show this to you throughout your visit. We will share your comments appropriately as we are committed to enhancing our services and guest experiences on all levels. We hope you will reconsider another visit so we can show you the hospitality you deserve.Sincerely, Isaac Leonards,General Manager
by A verified traveler
Posted 19 May 2024
Nice rooms. Decent bathrooms.
Comment from Hotel Management
21 May 2024 by GENERAL MANAGER, Hotel Management
Dear Stephane, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely, Isaac Leonards,General Manager
by A verified traveler
Posted 18 May 2024
I enjoyed my 3-night stay here. Very clean, and overall hospitality was excellent.
Comment from Hotel Management
21 May 2024 by GENERAL MANAGER, Hotel Management
Dear Amber, We are thrilled to read about your stay and how much you enjoyed our spotless property as well as our thoughtful hospitality! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of La Quinta Inn & Suites Atlanta Airport North; we look forward to hosting you again on your next visit to the area.Sincerely, Isaac Leonards,General Manager
