Ratings based on 966 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Waterbury
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by HotelMgmt, Hotel Management
Shanique, we wish we had left a stronger impression during your visit. Thank you, and we're looking forward to possibly welcoming you back in the future.
by A verified traveler
Posted 21 Apr 2024
Wonderful will come again! Thank you
Comment from Hotel Management
22 Apr 2024 by HotelMgmt, Hotel Management
Bri, it's incredibly rewarding to hear that you had a great stay and plan to return! Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina. We're already looking forward to your next visit!
by A verified traveler
Posted 21 Apr 2024
I’ve been staying at this hotel several times. Overall, it was a good hotel. The reason I didn’t give it 5 stars is because my room was not very clean when I came this time.
Comment from Hotel Management
22 Apr 2024 by HotelMgmt , Hotel Management
An, thank you for your loyalty to the Hyatt Regency Atlanta Perimeter at Villa Christina! While we're glad you've had positive experiences overall, we sincerely regret to learn about the cleanliness issue you encountered during your most recent visit. Your feedback is invaluable, and we will take immediate steps to address this with our housekeeping team. We hope to have the opportunity to exceed your expectations during your next stay.
by A verified traveler
Posted 17 Apr 2024
Nice
Comment from Hotel Management
18 Apr 2024 by HotelMgmt, Hotel Management
It is rewarding to read your stay with us at Hyatt Regency Atlanta Perimeter at Villa Christina was impeccable all around, Thomas. We hope to be your first choice whenever you are back in town!
by A verified traveler
Posted 17 Apr 2024
Great
Comment from Hotel Management
18 Apr 2024 by HotelMgmt, Hotel Management
Your perfect score and kind words are greatly appreciated, Leondria. All of us at Hyatt Regency Atlanta Perimeter at Villa Christina hope you can return soon to enjoy more of our luxuries and comforts!
by A verified traveler
Posted 16 Apr 2024
The restaurant was closed my entire trip which means I had to leave the hotel frequently to get food . They don’t have room service . You have to go down to order food and drinks at the restaurant that is not open . I had one single wash cloth in my room which is insane .
It’s just somewhere I will never return . The caribean woman at the front is very rude . I’m just over this hotel . Me and my guest will not be returning or make any recommendations
Comment from Hotel Management
17 Apr 2024 by HotelMgmt , Hotel Management
Shemeka, we apologize for the shortcomings during your recent stay. We understand the inconvenience caused by the restaurant closure and the lack of proper linens in your room. We will discuss this with housekeeping to enhance the service and work with our reception team to ensure every guest is treated with the warmth and respect they deserve. We hope you'll give us another chance to provide you with a more enjoyable visit in the future. Thank you for your valuable feedback.
by A verified traveler
Posted 15 Apr 2024
Good location but the rooms need some updating and maintenance. No complimentary water in the room, no complementary coffee in the main entrance by the restaurant in the morning. Small closet in the room 3-4 hangers, by 10am they leave you a note saying you missed your housekeeping service; I can on and on.
Didn’t like it and won’t return!
Comment from Hotel Management
17 Apr 2024 by HotelMgmt, Hotel Management
Deqa, while we're glad you enjoyed our location, we sincerely apologize for any inconvenience you experienced. Please note that each guest room is stocked with supplies for complimentary coffee, and we regret if this wasn't to your preference. We appreciate your comments about our housekeeping schedule and areas needing updates, and we will address these concerns promptly. Please consider giving us another chance to exceed your expectations during your next visit to the area.
by A verified traveler
Posted 15 Apr 2024
My family and I had a great time.The staff was very friendly and the hotel was always clean. Will definitely go back again.
Comment from Hotel Management
16 Apr 2024 by HotelMgmt , Hotel Management
Janet, it's terrific to hear that our friendly service and pristine property surpassed your expectations! Thank you for choosing the Hyatt Regency Atlanta Perimeter at Villa Christina. We can't wait to have you back for another wonderful experience soon!
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
3 May 2024 by HotelMgmt, Hotel Management
Earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon, Robert!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Hotelmgmt, Hotel Management
Thank you for your five-star rating, Nancy! We hope to be your preferred property whenever your travels bring you to the area!
