Ratings based on 1,144 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Madison
Posted 23 May 2024
The property was clean and in a safe area. Extra towels in the room would be better but the front desk provided them with I asked for more.
Comment from Hotel Management
23 May 2024 by GM, Hotel Management
Dear Beth, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Rayya Dubose, GM
by A verified traveler
Posted 20 May 2024
It was a great stay! The staff were very nice and rooms were clean. The only issue we had was trying to get towels in the morning, we had to call several times before someone could bring some up, almost missed our flight.
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Dear Lydia, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel, service, and cleanliness . My apologies regarding housekeeping; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Rayya Dubose, GM
by A verified traveler
Posted 19 May 2024
I truly enjoyed the staff, the room and the breakfast. If ever i come back to atlanta, i will stay again.
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Dear Pamela, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Hyatt Place Atlanta, thank you for your business, and please come back soon. Best, Rayya Dubose, GM
by A verified traveler
Posted 19 May 2024
Excellent stay for a weekend getaway. Staff was welcoming and easy check in/out. Walking distance for many things around. Rooms do not have microwaves but that was no big issue. Will most definitely be back
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Dear Jaleza, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Rayya Dubose, GM
by A verified traveler
Posted 16 May 2024
Just had a stain on my pillowcase but I love the area.
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Dear Kurt, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our location. My apologies regarding the stain on your pillow; I have taken note. Sincere feedback like yours allows us to positively impact future guest experiences. Best, Rayya Dubose, GM
by A verified traveler
Posted 16 May 2024
Nice and clean
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Dear Stephanie, Thank you for taking the time to write. I’m happy to hear that our clean accommodations and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Rayya Dubose, GM
by A verified traveler
Posted 16 May 2024
Great location and clean.
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Dear Monica, All-around cleanliness is a significant focus for the entire staff here at Hyatt Place, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Rayya Dubose, GM
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Dear venkat, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely,Rayya Dubose, GM
by A verified traveler
Posted 13 May 2024
Safe Parking provided.
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Amberly, Thank you for your time in sharing your kind review, and please visit us again. Best, Rayya Dubose, GM
by A verified traveler
Posted 12 May 2024
Guests should be notified during check in that housekeeping services are by request only.
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Keesha Lorraine, I couldn't agree with you more. Thank you for your feedback, and please accept my apologies for our lack of communication regarding the housekeeping service schedule. Please know that I will address your concerns with the staff and we all hope you will stay with us again in the future. Sincerely, John George, GM
