Ratings based on 979 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
I called ahead to say that we would be arriving after midnight. Our flight was further delayed so we didn’t arrive until 2 am. When we got to the hotel, the system was down and they couldn’t get us a room for over 30 minutes. Once they got us a room, we didn’t get a key and they couldn’t produce one for us. In the morning, we couldn’t get breakfast because we couldn’t leave the room until we were packed up and ready to leave.
by A verified traveler
Posted 21 Apr 2024
Damian was helpful, courteous and cheerful - even though it was 11:00 at night and due to delayed flight the shuttle was packed! That led to the lobby being packed - they were overrun but remained positive and cool headed. When we got to the room it was amazing! Talk about clean and modern! Well played Hyatt south
by A verified traveler
Posted 16 Apr 2024
Staff was very professional and the customer service was excellent.
by A verified traveler from McCormick
Posted 11 Apr 2024
Staff very friendly and helpful. Rooms very large and comfortable.
by A verified traveler
Posted 10 Apr 2024
Great
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 4 Apr 2024
The staff was very friendly and attentive. The breakfast stayed on top of everything. The shuttle driver was quick and to the point.
Comment from Hotel Management
4 Apr 2024 by AJ, Hotel Management
Thank you for your feedback! We appreciate you for choosing us!
by A verified traveler
Posted 4 Apr 2024
The staff was extremely helpful and professional.
Comment from Hotel Management
4 Apr 2024 by AJ, Hotel Management
Thank you for your feedback! We appreciate you for choosing us!
by A verified traveler
Posted 3 Apr 2024
Shuttle was very convenient, but only picks up from domestic terminal locations 9-13, where all hotels pick up. It was easy & free. Hotel was clean, close to airport, and breakfast was fine. Would stay again for an overnight in ATL airport.
Comment from Hotel Management
4 Apr 2024 by AJ, Hotel Management
Thank you for your feedback! We appreciate you for choosing us!
