Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Good
Comment from Hotel Management
1 May 2024 by Tirrell Y., Hotel Management
Was there anything we could have done to make your stay better than it was?
by A verified traveler
Posted 27 Apr 2024
Everything is in walking distance
Comment from Hotel Management
30 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad you found our location convenient.
by A verified traveler
Posted 27 Apr 2024
Not worth the money
Comment from Hotel Management
30 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss your issues personally.
by A verified traveler
Posted 27 Apr 2024
Room stuffy, no room service. Not what I expected
Comment from Hotel Management
30 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so we can discuss your issues personally.
by A verified traveler
Posted 26 Apr 2024
It's in the middle of the city
Comment from Hotel Management
30 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
I am pleased to hear that you find our location to your liking. I hope to see you again soon.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
Thank you for taking time to rate your experience with us. We'd love to know what we could've done to make it better!
by A verified traveler from Saint Clair Shores
Posted 21 Apr 2024
It was a nice stay I give it 5 stars
Comment from Hotel Management
22 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
Thank you for staying with us! We appreciate your feedback.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Bry Rivera, Assistant General Manager, Hotel Management
Thank you for taking the time to leave us a perfect rating!
by A verified traveler
Posted 17 Apr 2024
Personal not friendly, one day the room wasn’t clean
Comment from Hotel Management
17 Apr 2024 by Tirrell Y., Hotel Management
We are sorry to hear you did not enjoy your stay with us. We hope you would give us another chance to change your mind about us. Unfortunately, the housekeeping cleaning policy is every other day at this property.
by A verified traveler
Posted 17 Apr 2024
The hotel is right next door to the Georgia Aquarium and there's parking on site. There are also plenty of food options within walking distance
Comment from Hotel Management
17 Apr 2024 by Tirrell Y., Hotel Management
We are pleased to hear you enjoyed your stay with us. We hope to see you again real soon.
