Ratings based on 1,099 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Parking is extra, breakfast is ok. Overall is good
by A verified traveler
Posted 21 May 2024
Had a great stay, the beds/sheets were just really dingy (did not lol clean) and had red stain like blood on the floor
by A verified traveler
Posted 20 May 2024
Everything
Comment from Hotel Management
20 May 2024 by E. Billingslea, Hotel Management
Thank you
by A verified traveler
Posted 20 May 2024
I love staying at this hotel, the service was great. except from one of the breakfast attendant that was rude at me.
by A verified traveler
Posted 19 May 2024
Customer service was great. Surrounded by great restaurants and the Lenox Shopping mall
Comment from Hotel Management
20 May 2024 by Dontavier - GSM, Hotel Management
We're glad that you enjoyed your stay with us.
by A verified traveler
Posted 19 May 2024
Well maintained building, The breakfast is almost the same all the three days, lacking variation.
Comment from Hotel Management
20 May 2024 by Dontavier - GSM, Hotel Management
Thank you for sharing these details with us,
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Dontavier - GSM, Hotel Management
Thank you for being our guest.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Dontavier - GSM, Hotel Management
Delighted to see that you enjoyed your time with us. Please come again soon.
by A verified traveler
Posted 16 May 2024
One the breakfast OJ taste like water and Apple juice taste like a cup of sugar it was terrible two you had to pay 25$ for parking per stay when you already pay 100 and sum to stay at the damn hotel also it was things dirty in room not sanitized and lights broke smh they don’t tell you it’s a cost for parking until you checking in nothing on website inform you of the cost. Also they claim they have a ice machine but it’s just bags of ice in a lil frig freezer and down each hallway stuck to the freezer and you have to beat it out smh so cheap to get ice makers but want a lot of money per night like please upgrade.
Comment from Hotel Management
20 May 2024 by Dontavier , Hotel Management
Thank you for sharing your perspective with us and for being our guest.
by A verified traveler
Posted 16 May 2024
My state was OK. The only issue I had was when I got a boot on my car for being instructed to park on mall Lot if there’s an overfill. They failed to tell me that I needed a parking pass better yet. You can’t park there and they have their logo on each post indicating that you can park there. That needs to be handled immediately.
Comment from Hotel Management
20 May 2024 by Dontavier , Hotel Management
We appreciate your feedback and would love to learn more about your experience. Thanks again for sharing.
