Ratings based on 1,398 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 22 Apr 2024
Comfortable
Comment from Hotel Management
23 Apr 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, Ruben!
by A verified traveler
Posted 21 Apr 2024
The hotel was in a great location. The room was roomy and clean. I loved being able to relax by the pool and take calls outside by the waterfalls. The valet individuals were awesome and helpfu.
Comment from Hotel Management
22 Apr 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, Laura! We're thrilled to know you enjoyed your time with us.
by A verified traveler
Posted 15 Apr 2024
I was not aware of the construction going on from 9A-6P. The noise was unacceptable it sounded like a Jackhammer convention. I’ve stayed here 4 or 5 times and have always had a great experience. This time was different. No soap in my room, the bathroom had cracks all over the sink and the edges were sharp. There was no water available in the evenings.
I hope things turn for the better in the future.
Comment from Hotel Management
15 Apr 2024 by Grand Hyatt Atlanta, Hotel Management
Robbie, thank you for bringing this to our attention. We are currently undergoing renovations, and sincerely apologize for the inconvenience this caused you during your visit. We value your business, and would like to make things right. We highly encourage you to reach out to our team so we may further assist you.
by A verified traveler
Posted 12 Apr 2024
Check in was very helpful and easy
Comment from Hotel Management
15 Apr 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, Donald!
by A verified traveler
Posted 8 Apr 2024
Beautiful hotel in a beautiful location. First time in ATL and I fell in love with the vibes in Buckhead. Room was clean and bed was comfy. No complaints.
Comment from Hotel Management
9 Apr 2024 by Grand Hyatt Atlanta , Hotel Management
Thank you for choosing Grand Hyatt Atlanta, Hesham!
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
2 May 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, George!
by A verified traveler
Posted 6 Apr 2024
Awesome
Comment from Hotel Management
8 Apr 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, Levi!
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, James!
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Grand Hyatt Atlanta, Hotel Management
Thank you for choosing Grand Hyatt Atlanta, Tayana!
