Ratings based on 778 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Manager, Hotel Management
Hello Diane,We're delighted to hear that you had a pleasant stay at our hotel. If you have any further thoughts to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 May 2024
Liked the patio
Comment from Hotel Management
22 May 2024 by Guest Relation Management, Hotel Management
Hi Michael,Thank you for your feedback regarding your recent stay at Comfort Inn Roswell. We're thrilled to hear that you enjoyed the patio! Providing spaces where guests can relax and unwind is important to us, and we're glad that you found it to your liking. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A verified traveler
Posted 19 May 2024
Smelled like marijuana and mold, room was stuffy and moist, awful service, disrespectful clerk, sad breakfast, and poor utilities /outside area. Beds were comfortable though.
Comment from Hotel Management
21 May 2024 by Guest Relation Management, Hotel Management
Hi Araceli,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Dina,We are delighted to hear that you had a pleasant stay with us! If you have any more feedback to share, please feel free to reach out to us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 May 2024
It was a nice place to stay
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Gabriel,We are delighted to hear that you enjoyed your stay with us. We greatly appreciate your positive feedback and hope to welcome you back in the future for another wonderful experience.
by A verified traveler
Posted 12 May 2024
Everything was clean and it was quiet, very nice. Friendly people too.
Comment from Hotel Management
14 May 2024 by Guest Relation Management, Hotel Management
Hi Lorraine,Thank you for your feedback! We're thrilled to hear that you had a very nice and comfortable stay with us. We're delighted that you found everything clean and appreciated the quiet atmosphere. It's also wonderful to hear that you encountered friendly and welcoming staff during your visit. Ensuring a clean, peaceful, and welcoming environment for our guests is our priority, and we're glad that we met your expectations. Thank you for choosing Comfort Inn Roswell, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 8 May 2024
Outside of hotel & Lobby made me think entire property was good. My room was clean mostly but old. Carpet i& paint nside halls and stairways was horrible, and a little grimy. Gym only had treadmill that was decent, but no towels or saniting spray to clean. No other equipment... No water and it was dirty
Comment from Hotel Management
8 May 2024 by Guest Relation Management, Hotel Management
Hi Kamee,Thank you for your feedback regarding your recent stay at our hotel. We understand your concerns regarding the appearance of the hallways, stairways, and the condition of your room. Please know that we take your comments seriously, and we are actively working on improvements to enhance the overall experience for our guests. Additionally, providing a well-maintained and fully stocked gym is important to us, and we will address these issues to ensure a more comfortable and enjoyable experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler from Waxhaw
Posted 5 May 2024
Comment from Hotel Management
26 May 2024 by Manager, Hotel Management
Hello DAWN,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Relation Management, Hotel Management
Hi Gregory,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.
by A verified traveler
Posted 27 Apr 2024
Its one of the better experience ive had since January that ive been living in hotels
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Yussuf,We are delighted to hear that you had a positive experience during your stay with us. Guest satisfaction is our top priority. Should you have any further feedback or require assistance, please do not hesitate to contact us.
