Ratings based on 103 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Morganton
Posted 28 May 2024
This beautiful new Neoma boutique hotel made us feel like family from the moment we arrived we were taken care of in every way possible from the concierge desk arranging transfers to and from the airport and housekeeping that kept our room spotless, every single need was met. We chose to stay in the smaller economy room because we weren’t going to be spending much time in a room, the bed was absolutely comfortable and the floor was quiet. This hotel went above and beyond for everything that we needed. Clean and comfortable. The highlight and the reason we chose Neoma was the pool, bar and Restaurant with 5* food that overlooked the Acropolis. The bartender and waitress were unbelievable at making you feel welcome and the service was the best we’ve ever had staying anywhere. The staff of this hotel are the stars. Choose Neoma you will truly not be disappointed. I could not find one thing to criticize and I am super hard to please. Staying at Neoma helped make visiting Athens one of our best vacations ever. Thank you so much from The Halls.
by A verified traveler
Posted 28 May 2024
Best location hotel is excellent rooms are on the small size but workable
Comment from Hotel Management
28 May 2024 by Nikos Kostouros, Hotel Management
Dear Mr. Barreto,Good morning,Thank you so much for your excellent review! We are thrilled to hear that you enjoyed your stay at our hotel.We truly appreciate your kind words. We hope to have the oportunity to welcome you back again soon.Kind regards,Nikos KostourosOperations Manager
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
15 May 2024 by Nikos Kostouros, Hotel Management
Dear Mrs. Watkins,Good morning,Thank you for the positive feedback.Our goal is always to provide our guests with an exceptional ecperience.We are looking forward to welcoming you back!Kind regards,Nikos KostourosOperations Manager
by A verified traveler from Flushing
Posted 27 Apr 2024
Clean room , great service ….
Comment from Hotel Management
4 May 2024 by Nikos Kostouros, Hotel Management
Dear Mr. ChenGood morning,Thank you once again for choosing to stay with us. It was a pleasure hosting you and we sincerely hope to have the pleusure of welcoming you back in the near future.Kind regards,Nikos KostourosNeoma Team
by A verified traveler
Posted 18 Apr 2024
Voula, the reception manager, deserves a Nobel Prize for Early Check-Ins, as she not only granted my request for a 9 AM check-in but also greeted me with a standing ovation (okay, maybe just a warm smile). The evening receptionist was a mind reader disguised as a hotel employee, calling to inquire if I needed coffee capsules for my impending 4:30 AM departure. It's like they have a crystal ball hidden behind the front desk. The room was so cozy, I considered installing a "Do Not Disturb" sign permanently. And the view? Well, let's just say I now understand why pigeons love window ledges. Overall, if you're looking for a place where they treat you like royalty, but with a touch of whimsy, this hotel is it!
Comment from Hotel Management
4 May 2024 by Nikos Kostouros, Hotel Management
Dear Mr. Gonzalez,Good morning,Thank you so much for your excellent review! We are thrilled to hear that you enjoyed your stay at our hotel.We truly appreciate your kind words. We hope to have the oportunity to welcome you back again soon.Kind regards,Nikos KostourosOperations Manager
by A verified traveler
Posted 30 Mar 2024
New, clean, excellent service
Comment from Hotel Management
1 Apr 2024 by Nikos Kostouros, Hotel Management
Dear Mr. Vladimir, Good morning,Thank you so much for your positive review! We are delighted to hear that you had a pleasant stay at our hotel and hope to welcome you again at the future.Kind regards,Nikos Kostouros Operation, Manager
by A verified traveler
Hill view rooms are quite noisy
Posted 11 Feb 2024 on HotelsNeoma seemed to be in a quiet neighborhood. In reality the hotel is located on a busy city street. I was placed right in a room on that street it was quite loud until late at night. Looking on hotels.com I could see off street rooms available, but the front desk steadfastly refused to change my room. Be aware that hill view rooms are on a busy street...
Comment from Hotel Management
12 Feb 2024 by Nikos Kostouros, Hotel Management
Dear James,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay.We understand the importance of a comfortable enviroment and will investigate the noise issue further. Best regards,Nikos KostourosOperations Manager.
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
4 Feb 2024 by Nikos Kostouros, Hotel Management
Dear Dimitar,Thank you for your excellent review.We are looking forward to welcoming you again.Kind regards,Nikos Kostouros Operations Manager
by A verified traveler
Posted 16 Jan 2024
We truly enjoyed our stay, everyone was nice and attentive to our needs. Demi was exceptional and gave us a lot of helpful recommendations. (We forgot her name) but the server at the restaurant a lady with glasses was excellent.
Comment from Hotel Management
16 Jan 2024 by Harris Antoniadis,Hotel Manager, Hotel Management
Dear Michaelthank you for your great review and kind words1we are looking forward in accommodating you again here at Neoma Hotel
by A verified traveler
Posted 18 Dec 2023 on Hotels
Comment from Hotel Management
9 Jan 2024 by Harris Antoniadis,Hotel Manager, Hotel Management
Dear Gabrielthank you for your great review
