Ratings based on 480 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Lovely hotel, wonderful location
Posted 29 Oct 2023 on HotelsThis is a lovely hotel in a wonderful location. While the hotel itself is a little tired, the lobby, restaurant, pool, terrace and beautiful and the staff are very friendly and helpful.
by A verified traveler
Posted 18 Oct 2023
The first thing I noticed about this hotel when I walked in the front door was the heavy odor of both cleaning solution and cigarette smoke. The next thing I noticed was the old and decrepit looking elevator. The staff was pleasant and accommodating we went up to our room on the third floor and it certainly was not up to my expectation of a four-star. Sadly I checked out and moved to the hotel directly next to it
by A verified traveler from East Meadow
Posted 5 Oct 2023
Very nice hotel very clean excellent view of the sea shore.
Very quiet neighborhood
Thanks
by A verified traveler
Posted 25 Sep 2023 on Hotels
Very Nice hotel. Fantastic Staff
by A verified traveler
Posted 17 Sep 2023
All staff very friendly and helpful!
by A verified traveler
Mati Hotel comment
Posted 14 Sep 2023 on HotelsWe only stayed for one night and everything was perfect
Centrally located with lots of lovely reestaurants to choose from. The pool area was lovely.
Breakfast was not included so we never experienced that side of the hotel. You could have breaakfast for EUR10 per person if you wish.
It was terribly windy when we stayed so never got to walk around much. IOverall met all our requirements for one night stay.
by A verified traveler
Posted 12 Sep 2023
The building was filthy, they have an elevator that’s 1000 years old, the pictures online looks nothing like their rooms, our blanket was made out of plastic like material. We left 1/3 of our reservation and the staff was speaking disrespectfully in Greek language towards us leaving (my friend spoke Greek and was able to translate). They wouldn’t refund our money for the next two days. Oh & they don’t allow free breakfast anymore cause of covid( it’s 2023)No ways this hotel has as high ratings as it does online. DO NOT RECOMMEND
Comment from Hotel Management
18 Sep 2023 by MATI HOTEL, Hotel Management
Thank you for your time to post this review.We are very sorry for your disappointment but it is important to mention that we have charged you just for one day and Expedia have refunded you the amount for the next two days. We have contacted Expedia and they confirmed that they have approved the partial refund of the amount paid on 28/08/23 . They also informed us that the whole procession is completed in about one week counting from 28/08/23.Please check your account and in case you have any inquiries you can contact us or Expedia directly.
by A verified traveler
Posted 28 Aug 2023
Welcomed very warmly. The rooms are spotlessly clean. Everything is very efficient from arranging taxis to morning calls. The receptionist was enormously helpful. The hotel is great value for money and very near the port.
by A verified traveler
Posted 26 Aug 2023 on Hotels
by A verified traveler
Terrific stay
Posted 23 Aug 2023 on HotelsIncredibly friendly and helpful staff. Great location, terrific views.
