Ratings based on 694 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
I do not believe that they should be charging people full price at this moment while they are under construction. We stayed there last night there were tornado sirens going off never once where we notified from staff about our safety. The inside of our room got wet next to the window it was leaking not sure if it was from the air conditioning or if it was from the rain. Thankfully we didn't have any of our personal belongings set over there. We had a lovely view of the construction dumpsters. Only going for a day wasn't so bad. Would I stay there for more than one day and the conditions that it's at at this moment absolutely not. Maybe would come back after the construction is done to see the true potential.
by A verified traveler
Posted 22 May 2024
Property is undergoing massive remodel. Amenities listed: pool, hot tub, gym were all unavailable. Free breakfast was also listed but the dining room was unavailable so the had a few bananas and muffins behind the front desk. Ice machine on 3 rd floor was broken and had a sign on it saying to go to lobby for ice. Basically, they charged a premium price for services that weren’t available.
by A verified traveler
Posted 13 May 2024
Courteous staff. Clean and quiet.
by A verified traveler
Posted 6 May 2024
Na
by A verified traveler
Posted 21 Apr 2024
Convenient
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 10 Apr 2024
The hotel was doing extensive renovations when we were there and so the pool and fitness rooms were closed (which we didn’t plan on using anyway). There was some dust from the work, but not in the lobby or breakfast area. Both those areas were clean and neat, as was our newly renovated room. The front desk staff was extremely helpful and informative and we appreciated her very much.
We were only there for one night, but had a very good stay. There are plenty of restaurants within a mile drive of the hotel.
by A verified traveler from Salem
Posted 31 Mar 2024
Ok for 1 night. Vacant strip mall next to hotel seems to be a late night hangout area, so was a bit loud. Staff was very friendly. Construction going on the entire 2nd floor but thats understandable and i was notified in advance. Good stay for the price.
by A verified traveler
Posted 27 Mar 2024
We had no air conditioning
by A verified traveler
Posted 26 Mar 2024
Overall liked the property and the staff were great. They are under construction which I knew and they take care to address your needs. Would go back anytime.
