Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The pool was not clean and the water was cloudy. The room was clean but small. The breakfast was really good.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Peggy,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 23 May 2024
Goog service from staff
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Gary,We are pleased to hear that our staff provided you with good service during your stay. Our team strives to ensure all guests have a positive experience. Your feedback is valuable to us as we continuously work on enhancing our services to meet the expectations of our guests. Thank you for choosing our hotel for your accommodation needs.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Travecia,We're pumped to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another exceptional experience.
by A verified traveler
Posted 17 May 2024
Very nice staff.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Richard,We are pleased to hear that you found our staff to be accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 7 May 2024
As someone who stays in hotel all around the US this one is by far the worst hotel and the worst customer service ever, we are truck driver and our truck AC got messes up so we decided to stay here since its the only hotel we could find with semi parking(ONLY GOOD THING ABOUT THIS HOTEL), there at 1:30am, to check in it will be in between the door you cant enter the lobby, we got an old room in the back, we was ok with stay in the back and having a room with a connecting door, but the door was busted didn’t have a locked i had to move the mini fridge to the door to feel safe, the room was dusty like they haven’t used it in weeks the linens are worn off and towel are stains. Also there’s a construction going on next door with a non stop banging noise since 8am. We wanted late check out they don’t offer late check out not even of you willing to pay, their latest check out is at 11:30 when every hotels let you stay until 12, when we call the front desk to ask (from our cellphone because they phone dont work) her responce was who told us to get there at 2am like are you serious we drove for 10 hours and wanted to rest and freshen up and that was her response. So if you want a bad customer service treatment this is your place! PS im not a person that likes to waste time leaving reviews but this one deserves it. And to the lady in the front desk learn how to speak to people you disrespectful human!!
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Maria, Thank you for sharing your feedback with us. We regret to hear about your experience and apologize for any inconvenience you encountered. We value all guest comments and will address your concerns internally. If you have any further issues, please don't hesitate to reach out to our management team. Your comments help us improve our service for all future guests.
by A verified traveler
Posted 5 May 2024
Friendly staff Clean room cumfy bed- close to a cute downtown with good restaurants
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello JOHN,We're delighted to hear you enjoyed our friendly staff, clean rooms, and comfy beds. It's great to know you found our location convenient for exploring the nearby downtown area and its dining options. We appreciate your positive feedback and hope to welcome you back on your next visit for another enjoyable experience.
by A verified traveler
Posted 4 May 2024
Friendly staff. Convenient to highway. Great for over night stay.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Christine,We're delighted to hear you found our staff friendly and our location convenient for your overnight stay. Your feedback is much appreciated and we hope to welcome you back in the future for another pleasant experience at our hotel.
by A verified traveler
Posted 4 May 2024
Could not stay, did not stay. Pet friendly but not for cats.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Charles,We apologize for any inconvenience you experienced. Our hotel is indeed pet-friendly, but unfortunately, our policy is tailored for dogs. We recommend contacting us directly for any specific pet policies before booking to ensure a comfortable stay for you and your pet.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Kennetha,We are stoked to hear that you had a fantastic experience during your stay! We look forward to welcoming you back soon for another enjoyable visit.
