Ratings based on 204 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by GF, Hotel Management
Dear Lynne, Thank you!Regards, Georgia FylaktouGeneral manager
5 out of 5
by A verified traveler

Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by gf, Hotel Management
Dear Ran, Thank you for taking the time to share this wonderful review! We had a great pleasure having you with us at the Brown Acropol hotel. Regards, Georgia FylaktouGeneral maanager
3 out of 5
by A verified traveler

Posted 1 Dec 2023
Comment from Hotel Management
8 Jan 2024 by gf, Hotel Management
Dear FiratThank you for your review!RegardsBrown Acropol team
1 out of 5
by A verified traveler

Posted 24 Nov 2023
Comment from Hotel Management
8 Jan 2024 by gf, Hotel Management
Dear Mayowa, Thank you for sharing your review. .RegardsGeorgia FylaktouGeneral manager
5 out of 5
by A verified traveler

Great experience

Posted 21 Nov 2023 on Hotels
I had a great stay. The hotel staff was very nice.
Comment from Hotel Management
21 Nov 2023 by GF, Hotel Management
Dear Guest, We are so happy to read this wonderful review! Thank you for taking the time to share it! We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager
4 out of 5
by A verified traveler

Posted 5 Nov 2023 on Hotels
Great hotel! Friendly staff, everything was clean, awesome rooftop with large breakfast buffet!
Comment from Hotel Management
6 Nov 2023 by GF, Hotel Management
Dear Sheri, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager
5 out of 5
by A verified traveler

Posted 31 Oct 2023
Convenience
Comment from Hotel Management
6 Nov 2023 by gf, Hotel Management
Dear VladimirWe would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Brown Acropol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With regards Georgia Fylaktou General manager
3 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by gf, Hotel Management
Dear KyrreAlthough we sincerely regret your disappointment with your stay in our Brown Acropol, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Regards Georgia Fylaktou General manager
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Orbitz
From the moment our group of 6 friends and family walked into the lobby, Steve showered us with hospitality and Prosecco! What a wonderful ambassador for the hotel he is! The front desk staff was patient with our questions and even the two security guards helped with luggage and taxis! Up on the roof, the bar staff and manager were wonderful and the breakfast fabulous. We all felt so special and our rooms were lovely. Honestly, I can’t say enough about how impressive the Brown Acropol is!! Thank you!
Comment from Hotel Management
25 Oct 2023 by gf, Hotel Management
Dear CynthiaThank you for taking the time to share this wonderful review!RegardsGeorgia FylaktouGeneral manage
1 out of 5
by A verified traveler

Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by GF, Hotel Management
Dear Alon, Although we sincerely regret your disappointment with your stay in our Brown Acropol, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Regards Georgia Fylaktou General manager