Ratings based on 195 Verified Reviews

3.7 out of 5
70% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2024
1 out of 5
by A verified traveler

Posted 19 Oct 2023
The hotel is dilapidated, the blinds were old and broken, the seal around the bath wasn't stuck down. The mattress cover was a duvet!!! The silver in the wash hand basin has peeled off and the two chairs were plastic. Overall it was a dump, in it's hay day it was probably a nice hotel but it hasn't been maintained which is a shame. We were due to spend another night after our cruise but I cancelled it and booked another hotel as there was no way I was going to stay there another night, even if it was free.
4 out of 5
by A verified traveler

Posted 9 Oct 2023
Friendly service, especially Nam, who helped arrange transportation and went overboard with concierge.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2023
1 out of 5
by A verified traveler from Chula Vista

Posted 22 Sep 2023
Below average hotel in a super bad area, lots of drug addicts all over. Parking is two blocks away. Room was old with AC that made noises all night long.
4 out of 5
by A verified traveler

Posted 17 Jul 2023
Decent hotel. Air conditioning requires the presence the room key. If you are out all day and the weather is hot, the room takes a long time to cool.
1 out of 5
by A verified traveler

Posted 25 Jun 2023
This is not a 4 star hotel. Nor sure why expedia will rate as 4 star hotel. Maybe a 1 star hotel. Please stay away.
4 out of 5
by A verified traveler

Posted 18 Jun 2023
Staff was nice , friendly, my room was cleaned every day. However the fridge in the room wasn't working, not enough toiletries, plus it was very noisy. The area around hotel is very sketchy, many homeless, drug users around
3 out of 5
by A verified traveler

Posted 28 May 2023
Breakfast choices were quite limited. Staff was helpful
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2023 on Hotels