Ratings based on 977 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
This hotel was okay, what was expected of a motel 6. I was checked into a smoking room at first and had to call and change to the non smoking room I had originally ordered. There was a very very creepy man lurking outside of my room and watching me all night, that was the worst. Very unsafe for a woman. I would have left immediately if my boyfriend wasn’t there with me.
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 13 May 2024
No working AC.
Poor staff response
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
17 May 2024 by Brand Experience Team, Hotel Management
Hi Mary,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 6 May 2024
Linnen was dirty, had stains and hair on it. The lock on the door was very loose the screws on the door were coming out and was damaged as it had been forced open in the past making it feel very unsafe. Was locked out of my room on the second day had to walk to reception in the rain to have my key activated
Comment from Hotel Management
15 May 2024 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A verified traveler
Posted 29 Apr 2024
They put us in a room in the far back of the property. The rooms were falling apart. There was roaches silverfish in the room it was not good.
I don't know if it was because it was an Expedia booking, Or just the way they do it.
I was very disappointed with the room.
We actually thought of going to a different motel instead of staying the second night.
I was thinking of getting my money back, but I just wanted to get out of there.
Comment from Hotel Management
7 May 2024 by Brand Experience Team, Hotel Management
Hi Louis,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
by A verified traveler
Posted 28 Apr 2024
Rented 2 rooms reserved months earlier and they were far apart. Otherwise staff friendly.
Comment from Hotel Management
7 May 2024 by Brand Experience Team, Hotel Management
Hi Karl,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 28 Apr 2024
No door to the bathroom
Comment from Hotel Management
7 May 2024 by Brand Experience Team, Hotel Management
Hi Carolyn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6
by A verified traveler
Posted 27 Apr 2024
The hotel is located right on an intersection a very busy one. The exterior smells and there is no ac in the room. The beds are super soft and not supportive. I went in and turned around immediately and stayed elsewhere. I do not recommend it at all.
Comment from Hotel Management
27 Apr 2024 by ANGEL G, Hotel Management
Thank you for taking the time to share your experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. Please rest assured that these issues are a rare occurrence and have been addressed with our management team.
by A verified traveler from Los Angeles
Posted 23 Apr 2024
It was inexpensive and convenient. The floor was filthy, tho, and the shower was sort of a disaster, leaking water all over - did clean the floor tho.
Comment from Hotel Management
26 Apr 2024 by ANGEL G, Hotel Management
Thank you for taking the time to share your experience with us. Your feedback is integral to our ability to continue to improve our service.
