Ratings based on 5 Verified Reviews
4.0 Room cleanliness
3.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
5 Jul 2023 by Hassan Fahmy General Manager Tolip Resort El Galal, Hotel Management
Dear Mr. Talaat, We are very much appreciated to review your comments regarding your recent stay at Tolip Resort El Galala Hills, it is always a pleasure to receive guests feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant.Sincerely yours,
by A verified traveler
Posted 20 Mar 2023 on Hotels
Comment from Hotel Management
22 Mar 2023 by Hotel Management, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Management
by A verified traveler
Posted 5 Dec 2021 on Hotels
Comment from Hotel Management
26 Apr 2022 by Abdelhamid Abdelrahman., Hotel Management
Dear our valued guest,
Thank you for taking the time to share your experience about our hotel on Hotels.com.
Please accept our sincere apologies for areas and services where you felt disappointment with you stay.
I will share this review with our team, and I can assure you we will have a closer look on the issue brought by you to our attention.
We hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength as Tolip Resort Elgalala Hills Hotel.
Hoping to see you soon in our sunny hotel Tolip Resort Elgalala Hills assuring all the best service at all.
Thank you & best regards.
Front Office Manager,
Abdelhamid Abdelrahman.
by A verified traveler
Posted 27 May 2021 on Hotels
Comment from Hotel Management
26 Apr 2022 by Abdelhamid Abdelrahman., Hotel Management
Dear our valued guest,
Thank you for taking time to rate us on Hotels.com.
We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times.
Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation of a Tolip Resort Elgalala Hills Hotel experience on this occasion.
Hoping to see you soon in our sunny hotel Tolip Resort Elgalala Hills assuring all the best service at all.
Thank you & best regards.
Front Office Manager,
Abdelhamid Abdelrahman.
by A verified traveler
Posted 23 Oct 2021 on Hotels
اقامة عمل وحضور مؤتمر علمي
