Ratings based on 101 Verified Reviews
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cairo
Posted 5 Aug 2023
by A verified traveler from New Rochelle
Posted 4 Jul 2023
The rooms were not clean. Also, the rooms should be maintained properly as they got old and were very consumed. The pool should be bigger and real isolated with other properties. The biggest disadvantage on this property, it is noisy hotel. The concert were in front of the hotel and they leave after 2 PM. Therefore, I could take enough sleep at that day.
by A verified traveler
Posted 8 Jan 2023 on Hotels
Comment from Hotel Management
15 Jan 2023 by Hotel Management, Hotel Management
Dear Mr. Ahmed, Thank you for choosing our hotel and for taking the time to share your pleasant experience. It is our pleasure to hear that you have enjoyed your stay with us! We always do our best to create memorable experiences for our guests. We have passed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided. Looking forward to welcoming you back again in the near future!
by A verified traveler
Posted 22 Nov 2022
by A verified traveler
Posted 26 May 2021
No good be
Comment from Hotel Management
1 Jun 2021 by Hotel Management , Hotel Management
Dear valued guest,
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for not meeting your expectations during your stay with us. We always take the time to listen to the valuable comments of our guests so we can continually improve our services and provide a better experience.
Looking forward to welcoming you back again in the near future!
Sincerely
Hotel Management
by A verified traveler
Dealishes all type of foods
Posted 5 Jan 2021 on HotelsThe room was good with sea view but not direct view . The restaurant and food was very very very dealishes & the staff was very kindfully but the rooms need some repairs
Comment from Hotel Management
16 May 2021 by Marwa Ahmed, Hotel Management
Dear Mr. Mohamed,
Thank you for taking the time to share your recent experience at our hotel. We are so glad that you have enjoyed your stay with us. Please accept our sincere apology for failing to meet all your expectations during the stay. We always take the time to listen to the valuable comments of our guests so we can continually improve our services and provide a better experience. We would be honored to see you back in the future.
by A verified traveler
Not so bad experience
Posted 30 May 2020 on HotelsMost of the staff are friendly, but I think the main problem is the head of management for hotel,observing the staff all the time and giving orders even by eyes which make the atmosphere of the hotel isn’t comfortable.can you imagine the manger knew that I am the first guest who entered the hotel during the opening back in 2002 with my little kids who are now in last year at their college, and even he hasn’t said a word because he was busy controlling the hotel by setting on a couch at loopy even I haven’t received a piece of fruit not a pleat.anyhow I think the location is nice can find a lot of nice places enjoying your time.but I think you can find hotels near the location with perfect price and condition because Porto hotel is so old furnished and so expensive.once again the staff or most of them are nice and the food was okay but the amount they provide for meals so much
I tried my best not be unsatisfied because I was on holiday.
by A verified traveler
great stuff bad management
Posted 27 May 2020 on HotelsHonestly the hotel is fine great location and great stuff people who are working nice and friendly except the head management.who has made the my stay uncomfortable.
by A verified traveler
Posted 3 Oct 2019
by A verified traveler from Saudi
Posted 18 Aug 2019
The worst experience ever ... the rooms and toilets were in a very bad condition
