Ratings based on 8 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2023
This was probably a beautiful property when it was built, but there is no maintenance. Room furniture is cheap particle board, some of it broken and falling apart. Bathrooms have rusty trash cans, water leaks, and broken toilet roll holders, toothpaste spray on the wall. Yuck. I asked for help getting a taxi to a store down the street and the hotel employee made up an insanely high rate that I bargained down to half, then found out he kept half of that for himself.
by A verified traveler from Avenel
Posted 14 Sep 2023
Great stay at the hotel, good food and friendly staff. Thanks for making our time pleasurable
by A verified traveler
Posted 5 Sep 2022
It is a well renovated property, staff is friendly and cooperative, lacking guests activities
Comment from Hotel Management
5 Sep 2022 by Samy , Hotel Management
Dear Mr. Ahmed, good dayThank you very much for your review, looking forward to welcome you again in your home Elite Residence Resort.
by A verified traveler
Posted 27 Apr 2019
Comment from Hotel Management
6 May 2019 by Samy, Hotel Management
Dear guest, good day
thank you for your review, looking forward to welcome you again.
Best wishes
Hotel Team
by A verified traveler
Posted 16 Dec 2018
Nice stuff and hotel
Nice beach
I recommend this place
Comment from Hotel Management
17 Dec 2018 by Hotel Management, Hotel Management
Thank you very much for reviewing our hotel, looking forward to welcoming you again soon
by A verified traveler
Posted 9 Oct 2018 on Orbitz
Food wasn’t great and I didn't get the guest help when I needed it. For the same price I could’ve gone to higher quality hotel. I was overcharged for a guest meal despite I paid for three guests but we were only two guests for most the visit.
Comment from Hotel Management
25 Oct 2018 by Mary Kamal, Hotel Management
Dear Sir
Thank you for reviewing our hotel, but we need to know the incident details in order to investigate about it for proper action, because we charge only as per guest actual number in room, you can send to us
by A verified traveler
الفندق جميل جدا والعاملين فيه طيبين والأكل حلو جدا
Posted 25 Apr 2019 on Hotelsالفندق جميل جدا والعاملين فيه طيبين والأكل حلو جدا لكن ينقص الفندق أشياء أخرى
تغيير براد القهوة والمكرويف والبانيو للحمام
وزيادة أوقات الأكل أو ترك المطعم مفتوح الى ساعات متأخرة من الليل حتى الأطفال ما يجوعوا وفتحة قبل الساعة السابعة صباحا
Comment from Hotel Management
5 Sep 2022 by Hotel Management, Hotel Management
Our valued guestThanks so much for sharing your experience with us. looking forward to welcoming you again soon . Hotel Management
by A verified traveler
Posted 25 Sep 2018 on Hotels
Comment from Hotel Management
26 Sep 2018 by Mary Kamal, Hotel Management
Dear Sir,
Thank you for taking the time to review your stay with us.
We are very pleased to hear that our staff made your stay pleasant.
Looking forward to welcoming you again in our hotel.
Best Regards
Hotel Management
