Ratings based on 606 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Inexpensive and close to Atami station, and always very clean. I've stayed here many times.
Comment from Hotel Management
1 May 2024 by 東横INN熱海駅前 くちこみ担当, Hotel Management
いつも東横イン熱海駅前店にご宿泊いただき誠にありがとうございます。お客様がより快適に当館でお過ごしいただけるよう更なるサービスの向上にスタッフ一同努めて参ります。また熱海にお越しの際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
28 Apr 2024 by 東横INN熱海駅前 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。また、熱海にお越しになる際はぜひ当館をお選びいただけましたら幸いでございます。
by A verified traveler from Tokyo
Posted 25 Mar 2024
Comment from Hotel Management
15 Apr 2024 by 東横INN熱海駅前 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。
by A verified traveler
Posted 18 Mar 2024
The hotel is just 3 mins walk from Atami station and it is good to provide light breakfast. For shopping & eating, it is better to walk back to Atami station. The room is clean & tidy and typical Japan’s room size (small) but it is good for stay 1-2 nights. The restaurant for breakfast is at 1F (a bit small) which is the same as the check-in counter & the street entrance of the hotel. Free coffee provided but have strange with limited hours (not 24 hours).
Comment from Hotel Management
19 Mar 2024 by 東横INN熱海駅前 くちこみ担当, Hotel Management
この度は東横イン熱海駅前店にご宿泊いただき誠にありがとうございます。当館の立地や無料サービスのご朝食にご満足いただけたようで大変嬉しく思います。無料のコーヒーは朝6：00から10：00までのサービスでございますのでご了承いただけると幸いです。お客様によりご満足いただけるようにスタッフ一同精進してまいります。また熱海にお越しになる際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。
by A verified traveler
Posted 22 Feb 2024
Walkable
by A verified traveler
Posted 17 Jan 2024
This hotel is for business people not for tourists
Comment from Hotel Management
19 Jan 2024 by 東横INN熱海駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.
by A verified traveler
Posted 24 Dec 2023
good location and nice hotel
Comment from Hotel Management
22 Jan 2024 by 東横INN熱海駅前 くちこみ担当, Hotel Management
この度は東横イン熱海駅前にご宿泊いただき誠にありがとうございます。数あるホテルの中から当館をお選びいただけたこと大変嬉しく思います。またお褒めの言葉をいただきありがとうございます。お客様からの言葉を励みにより良いホテルづくりにスタッフ一同努めて参ります。また熱海にお越しになる際はぜひ当館をご利用くださいませ。口コミのご投稿ありがとうございました。
by A verified traveler
Posted 15 Nov 2023
I recommend this place.
Comment from Hotel Management
20 Nov 2023 by 東横INN熱海駅前 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
by A verified traveler
Posted 16 Oct 2023
The staff were very polite and had a lot of good information to assist a weary traveler. The bed was super firm and the shower water was hot and plentiful. In the morning, the breakfast was top notch with plenty of variety for everybody wanting anything.
Comment from Hotel Management
17 Oct 2023 by 東横INN熱海駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
