Ratings based on 18 Verified Reviews

4.6 out of 5
67% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Aug 2019
Exceptional experience at a traditional ryokan. Staff was warm and accommodating. Beautiful property to wander through the gardens.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2019 on Hotels
5 out of 5
by A verified traveler

Beautiful Japanese inn

Posted 17 Nov 2018 on Hotels
We took their free shuttle service upon arriving Atami station. Their shuttle bus waited in front of the station so it was very easy to find it. When we arrived at the inn, we were greeted by about 8 staffs. Such a warm welcome that we received! The inn is authentic Japanese style and very beautiful. Our room is a huge Japanese tatami room surrounded by their garden. Gorgeous view of the garden from our room. They have 3 hot springs on site and all of them are very nice. They also have a very nice foot bath area with great view of the ocean. Dinner and breakfast were served in private dining room at the main dining area. Traditional Japanese kaiseki dinner and Japanese breakfast were served. This is one of the best & most beautiful Japanese inn that we had stayed in and will definitely stay there if we visit Atami again.
5 out of 5
by A verified traveler from Honolulu

Posted 11 Jun 2018
The hotel is beautiful and serene. The staff is attentive and personable. The food was great and plentiful. Second time we have stayed here and was a wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Great location and views

Posted 11 Jun 2017
Excellent service, hotel staff were always helpful and very pleasant. A very peaceful area. Rooms were very clean and the food was great.
5 out of 5
by A verified traveler

Amazing Place

Posted 1 Mar 2017 on Hotels
Wonderful service.
5 out of 5
by A verified traveler

Posted 21 Nov 2021
とてもよかったです。
Comment from Hotel Management
22 Nov 2021 by 熱海大観荘 清水, Hotel Management
この度はご宿泊頂きまして誠にありがとうございました。 ご満足頂けたようで嬉しく思っております。 またの機会がございましたらご来荘をお待ちしております。
5 out of 5
by A verified traveler

夏の最期の思い出作り

Posted 27 Aug 2019 on Hotels
3歳の娘、5ヶ月の娘と妻の4人で宿泊しました。敷居が高いかなと思い行きましたがフレンドリーな対応に大変感動致しました。
4 out of 5
by A verified traveler from SEOUL

Posted 28 May 2019
아타미역에서 마이크로버스로 5분 거리에 있고 가까워서 좋은데, 밤에도 신칸센 지나가는 소리가 크게 들려요^^;; 제가 묵은 독채에서만 들리는건지, 어느 방에서나 들리는 건지는 잘 모르겠지만 잠자리 바뀌면 잘 못자는 저는 소리가 들릴때마다 깼다 잠들었다 반복 했네요..ㅎㅎ 직원들은 정말 친절하고 음식도 너무 만족했고 이쁜 배경으로 사진도 많이 찍었고 다 만족했어요. 화~목 일정으로 묵어서 그런지 투숙객이 많지 않아서 온천도 편하게 이용했고요. 투숙객이 일본분들이었어요. 다른 외국인들은 못봤어요. 내국인에게 인기있는 료칸 인가봐요^^ 좋은 추억 쌓고 돌아왔여요!!
4 out of 5
by A verified traveler

少しリッチに温泉を楽しみたい時に最適です。

Posted 7 Jan 2019 on Hotels
建物の構成が少し複雑で大浴場やお食事処へ行くのも迷子になりそうでしたが、趣のある温泉旅館でした。お食事処はほぼ個室のような設えで他のお客さんと顔を合わせることがないので、周りを気にすることなくとてもゆったりと落ち着いて楽しめました。
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