Ratings based on 43 Verified Reviews

3.7 out of 5
64% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good but needs better staff

Posted 19 Sep 2019 on Hotels
Very nice hotel, very clean but room was not ready on time and staff were not friendly after receiving payment.
4 out of 5
by A verified traveler

Nice location, friendly staff.

Posted 8 Jan 2018 on Hotels
Very nice place, the staff was really helpful. Nice location, right on the Malecón. Watched the New year celebration from our balcony.
Comment from Hotel Management
8 Jan 2018 by HOTEL COSTA PARAISO, Hotel Management
My esteemed Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel. REGARDS HOTEL COSTA PARAISO
2 out of 5
by Marshall from oklahoms

Not a 4 star

Posted 15 Mar 2015 on Hotels
Way overrated. Paid $86, not bad for a 4 star on the beach, found later advertised for $50, tried to fill out the form for "low price guarantee" but kept giving an error message when there were only so many different ways you could give how much it cost (2 nights for $100, $50 per night, etc) Sent a screen shot, still no response. At one time this hotel may have been a 4 star, now it is barely a 2 star.
2 out of 5
by A verified traveler from Buenos Aires, Argentina

This is not a **** hotel

Posted 11 Jan 2015
This Atacama hotel is for sure not the best in the town and may be is a two star. The town has a nice beach but beach's service are low quality.
3 out of 5
by A verified traveler from NC

Good enough

Posted 4 Jan 2015
Booked this hotel two days prior to the New Years holiday, so everything else was taken; has hot water, great view of the ocean, goodbreakfast was included, and air conditioned rooms; pool could have been cleaner as well as the rooms; lots of spider webs, which I hate; did the job, esp since it was all that was available; probably won't stay again, better places nearby, but we LOVED the beachfront and had an enjoyable stay
5 out of 5
by A verified traveler

Vacaciones estupendas

Posted 24 Jul 2022 on Hotels
Excelente servicio, muy acogedor, seguro y tiene actividades de juego como mesa de billar y futbolín además de la piscina que la puedes utilizar a cualquier hora con buena música.
4 out of 5
by A verified traveler

Posted 12 Jan 2022 on Hotels
Es un hotel, muy comodo, las personas que atienden están siempre pendientes de lo que necesitas. y es tranquilo.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2019 on Hotels
5 out of 5
by A verified traveler

Posted 22 Jul 2019 on Hotels
Comment from Hotel Management
1 Aug 2019 by Gabriela Rueda, Hotel Management
Estimado huésped: Siempre sera un gusto poderlo atender en nuestras instalaciones, esperamos su estadía haya sido de lo mejor y podamos tenerlos de nuevo. Agradecemos sus comentarios y sugerencias que serán tomadas muy en cuenta para mejorar nuestro servicio.
3 out of 5
by A verified traveler

Mala señal en tv

Posted 5 Mar 2019 on Hotels
La señal del televisor estuvo mala a pesar de que puse mi queja en la recepción no hubo mejoría
Comment from Hotel Management
13 Jun 2019 by HOTEL COSTA PARAISO, Hotel Management
Estimado cliente mandamos tus comentarios al personal afectado. Pido disculpas por esta mala experiencia. Todos tus comentarios son esenciales para mejorar nuestro servicio saludos. HOTEL COSTA PARAISO
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