Ratings based on 381 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
Excellent place to stay.
by A verified traveler
Great place!
Posted 31 Dec 2023 on HotelsService relations helped us when we got a smoking room. Yuck! But they moved us and was well in the world. Great breakfast. Friendly staff!
Comment from Hotel Management
8 Jan 2024 by Nasser, Hotel Management
Dear David , We first would like to thank you for choosing our hotel for your holidays in Aswan and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
4 Feb 2024 by Mostafa Alassal , Hotel Management
Dear Mr. Bryan, We are sincerely grateful for the time you spent to share your rating regarding your recent stay in our Movenpick Aswan hotel, your evaluation will certainly assist in order to keep on improving the quality of our services for our valued guests.looking forward to welcoming you soon in the near future.Kind Regards
by A verified traveler
Posted 28 Dec 2023
Facility and breakfast is 5 out of 5. Dinner is not good, I went for half board. I struggled to find nice food to eat. Overall the score reflected heavily towards the dinner side. Staff ask if everything is ok, but don't really mind the answers you gave or take a plate full of food away (as the food was not nice and not touched). Somewhat disappointed, but there is McDonald near by if you want to stay with them. Facility is ace.
Comment from Hotel Management
8 Jan 2024 by Nasser, Hotel Management
Dear Xiaonan ,Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay , and it is our hope that you will give us the opportunity to better welcome you in the future.Best RegardsAbdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Nasser, Hotel Management
Dear Ahmad ,First and foremost we would like to thank you for choosing our Movenpick resort for your visit to Aswan and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
23 Dec 2023 by Nasser, Hotel Management
Dear Fion , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 27 Nov 2023
This property is not only situated in a unique and prime location on Elephantine Island, but the resort itself with its amenities, vast array of breakfast items, delicious Egyptian food,
Upon checkin they serve a signature made Doom drink from trees gown on-site on the hotel sxdarm DC
Comment from Hotel Management
28 Nov 2023 by Nasser, Hotel Management
Dear Rabyah , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 27 Nov 2023
Great location in Aswan. Super 360 views of the Nile and really good ffriendly staff. Thoroughly enjoyed it.
Comment from Hotel Management
28 Nov 2023 by Nasser, Hotel Management
Dear Dennis Jesper ,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Nasser, Hotel Management
Dear Katherine ,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience
by A verified traveler
Posted 13 Oct 2023
Manager mohhmad helped us with everything. Arranged everything for us.
Comment from Hotel Management
13 Oct 2023 by Mostafa Alassal , Hotel Management
Dear our valuable guest, Thank you for the positive feedback and looking forward to welcoming you always at Movenpick Aswan. Kind Regards Mostafa
