Ratings based on 356 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 14 Jun 2024
We LOVED this hotel. Safe, friendly, quiet, clean, comfortable and CUTE. We didn't want to leave. All staff was wonderful and the rooms were fun and spotless. Area around hotel was great, it's smack in the middle of everything, you can walk to to wherever you needed to go. Parking is not on site but there was plenty of it and we didn't worry about leaving our car overnight.
Just a heads up:
There is no elevator and you have to go up two sets of stairs to get to the lobby. So be prepared if stairs are hard for you.
We will be back!
by A verified traveler
Posted 14 Jun 2024
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by A verified traveler
Posted 13 Jun 2024
Very close to restaurants.
Comment from Hotel Management
13 Jun 2024 by Kaylee Bauer Norblad Assistant Manager, Hotel Management
Thank you!
by A verified traveler
Posted 8 Jun 2024
Perfect location!
Comment from Hotel Management
10 Jun 2024 by Kaylee Bauer Norblad Assistant Manager, Hotel Management
We are so happy to hear that you loved our location! We hope to see you again soon.
by A verified traveler
Posted 28 May 2024
Great hotel will definitely be going back
Comment from Hotel Management
29 May 2024 by Kaylee Bauer Norblad Assistant Manager , Hotel Management
Thank you Violet! We will see you soon.
by A verified traveler
Posted 25 May 2024
Asking guests to wash their dishes didn’t give me any assurance that they were clean.
We were unaware that we would have to climb up and down stairs with our suitcases.
Comment from Hotel Management
26 May 2024 by Kaylee Bauer Norblad Assistant Manager, Hotel Management
Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We strive to maintain high standards of cleanliness and do check/wash the dishes and kitchen at multiple times during the day to ensure they are clean. Additionally, we will make sure to highlight stair usage in our historic building more clearly in our listing. Thank you for your feedback!
by A verified traveler
Posted 22 May 2024
The hotel is great. Staff is super friendly and helpful.
Comment from Hotel Management
22 May 2024 by Kaylee Bauer Norblad Assistant Manager , Hotel Management
We are so excited to hear that you enjoyed your stay. We hope to see you again soon! Please let us know if there is anything else we may help with.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Kaylee Bauer Norblad Assistant Manager , Hotel Management
Thank you for your feedback Chris! We hope to see you again next time.
by A verified traveler from Sacramento
Posted 9 May 2024
Comment from Hotel Management
29 May 2024 by Kaylee Bauer Norblad Assistant Manager , Hotel Management
Thank you!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Kaylee Bauer Norblad Assistant Manager, Hotel Management
Thank you!
