Ratings based on 24 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 23 Sep 2023
O
by A verified traveler
Posted 17 Sep 2023
Perfect
by A verified traveler
Posted 30 Jul 2023
Amazing service, great location, great food!
Comment from Hotel Management
10 Aug 2023 by The St. Regis Astana, Hotel Management
Dear Daniyar,Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are happy to hear that you had an excellent experience. Your comments are very important for us because we always value the opinion of our guests and try to exceed their expectations. Thank you again and we look forward to welcoming you back at our hotel in the near future! Best regards, The St. Regis Astana Team
by A verified traveler
Posted 1 Sep 2022 on Hotels
by A verified traveler
Posted 4 Nov 2021 on Hotels
by A verified traveler
Posted 31 Aug 2021
by A verified traveler
Posted 29 Aug 2021 on Hotels
by A verified traveler
Best Hotel in Nur-Sultan
Posted 15 May 2021 on HotelsSimply the best in Nur-Sultan with the Ritz-Carlton
by A verified traveler
lovely staycation
Posted 27 Mar 2020 on HotelsWe came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
