Ratings based on 33 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2023
Good hotel with nice staff. Swimming pool and sauna available.
Comment from Hotel Management
15 Sep 2023 by Ramada by Wyndham Team, Hotel Management
Dear John,Thank you for choosing to stay with us at Ramada by Wyndham hotel and for taking the time to share your positive feedback. We are delighted to hear that you had a good experience during your stay and that you found our staff friendly.Our swimming pool and sauna are indeed popular amenities, and we are pleased to know that you were able to enjoy them.If you have any suggestions or if there's anything else we can do to make your future visits even better, please feel free to let us know. We value your input and look forward to welcoming you back in the future.Warm regards,Ramada by Wyndham Astana team.
by A verified traveler
Beautiful place to rest
Posted 24 Aug 2023 on HotelsVery welcoming staff, young people. I was in an appartement which cost me less than 100 EUR, so price/performace is great. All is very new and comfortabe. I slept 12 h….like a baby.
Comment from Hotel Management
15 Sep 2023 by Ramada by Wyndham Team, Hotel Management
Dear Andrej,Thank you for choosing to stay at Ramada by Wyndham hotel and for sharing your wonderful experience with us. We are delighted to hear that you found our staff welcoming and accommodating.It's fantastic to know that you had a comfortable and restful stay in one of our apartments. Quality sleep is important, and we're thrilled that you felt so refreshed.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another peaceful stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know.Best regards,Ramada by Wyndham Astana team
by A verified traveler
Posted 25 May 2023
Comment from Hotel Management
5 Jun 2023 by Ramada by Wyndham Team, Hotel Management
Dear Ahmed,We're glad to hear that you found everything to your satisfaction during your stay with us. Our team works hard to ensure that every aspect of your experience meets or exceeds your expectations. We appreciate your feedback and are pleased that we were able to provide you with a seamless and enjoyable stay.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future for another outstanding stay.Best Regards,Ramada by Wyndham Team
by A verified traveler
Posted 24 May 2023
Comment from Hotel Management
4 Jul 2023 by Ramada by Wyndham Team, Hotel Management
Dear Esmeralda Daphne,Thank you for choosing our hotel for your recent stay, and for taking the time to share your feedback with us.We strive to provide an exceptional experience for all our guests, and we apologize if we fell short of your expectations. Your comment gives us valuable insight into areas where we can improve and make necessary adjustments.If you have any specific feedback regarding your stay, we would greatly appreciate it. Your input will assist us in identifying areas that need attention and enable us to enhance our services and facilities.We hope that despite your mixed experience, you were able to enjoy some aspects of your stay with us. If there is anything else we can do to make your future visits more enjoyable, please do not hesitate to let us know.Once again, we appreciate your feedback and hope to have another opportunity to serve you and provide you with an exceptional experience.
by A verified traveler
Comfortable stay
Posted 2 Apr 2023 on HotelsComfortable, well maintained, friendly staff, very good meals (lunch & dinner). Recommended.
Comment from Hotel Management
3 Apr 2023 by Ramada by Wyndham Team, Hotel Management
Dear SergheiWe are glad to hear that you had a positive experience with us and appreciate your kind words. We strive to provide excellent service and comfortable accommodations to all of our guests, so we are thrilled to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 21 Aug 2022 on Hotels
Comment from Hotel Management
30 Sep 2022 by Команда отеля Ramada by Wyndham , Hotel Management
Уважаемая Евгения,Благодарим Вас за то, что нашли время поделиться Вашим мнением относительно проживания в нашем отеле! Нам очень приятно знать, что Вы остались довольны сервисом и услугами, которые мы предоставляем. Мы будем рады видеть Вас вновь!С уважением
by A verified traveler
Very comfortable stay !
Posted 3 Oct 2019 on HotelsGreat stay. Very helpful and obliging staff. Very nice breakfast. Very happy with room comfort. They allowed me a late checkout till 4 pm which I was very happy about.
Comment from Hotel Management
6 Oct 2019 by Grand Park Esil, Hotel Management
Dear Xavier,
Many thanks for your detailed feedback; your opinion is highly appreciated. We are happy to see that your overall experience with us was very good. Special thanks for underlining our helpful staff, nice breakfast, comfortable room. Those warmest words are the best compliment and encouragement for the team and me personally. We hope to welcome you once again for your next visit.
Best regards,
Bahri Aktas Director.
by A verified traveler
Posted 27 Sep 2019 on Hotels
Comment from Hotel Management
6 Oct 2019 by Grand Park Esil, Hotel Management
Dear Yasseen,
Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil.
Best regards,
Bahri Aktas Director.
by A verified traveler
Posted 24 Sep 2019 on CheapTickets
Comment from Hotel Management
6 Oct 2019 by Grand Park Esil, Hotel Management
Dear Guest,
Thank you for sharing high rating with us. Hope to see you once again in Grand Park Esil.
Best regards,
Bahri Aktas Director.
by A verified traveler
Posted 8 Jun 2019
Welcoming, friendly service. Clean and facilities of the swimming poll/sauna/gym are good.
Comment from Hotel Management
6 Oct 2019 by Grand Park Esil, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. Hope to see you once again in Grand Park Esil.
Best regards,
Bahri Aktas Director.
