Ratings based on 54 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Rustem Sharipbayev, Hotel Management
Уважаемый Александр! Благодарим Вас за отзыв о пребывании в отеле Park Inn by Radisson Astana! Мы рады слышать, что Вам у нас понравилось, и надеемся на скорую встречу с Вами.С наилучшими пожеланиями,Рустем ШарипбаевСтарший сервис менеджер
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Rustem Sharipbayev, Hotel Management
Dear Rolando Cabasaan,Thank you for your feedback. We are glad that you enjoyed the quality service of our staff. Best regardsRustem SharipbayevSenior Service Manager
by A verified traveler
Do not go to this hotel
Posted 23 Aug 2023 on HotelsA big group of young Ju Jitsu practitioners were in hotel. They were loud, the doors were benging all the time. Also price is vay too high for this very generinc experience
Comment from Hotel Management
5 Dec 2023 by Samgat, Hotel Management
Dear Guest,Thank you for your recent stay with us at Park Inn By Radisson Astana.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,Hotel ManagementPark Inn By Radisson Astana
by A verified traveler
Posted 14 May 2022 on Hotels
Comment from Hotel Management
14 Dec 2023 by Rustem Sharipbayev , Hotel Management
Dear AaronThank you for your recent stay with us at PI Astana.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. Warm Regards,Rustem SharipbayevSenior Service Manager Park Inn by Radisson Astana
by A verified traveler
Hotel next to embankment
Posted 23 Feb 2020 on HotelsGreat location and very helpful staff. Good location
Comment from Hotel Management
24 Feb 2020 by Rustem Sharipbayev, Hotel Management
Thank you for your feedback regarding your stay at Park Inn By Radisson Astana. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future
Best regards,
Rustem Sharipbayev
Guest Experience Manager
by A verified traveler
Posted 12 Feb 2019 on Orbitz
Comment from Hotel Management
9 Apr 2019 by Rustem Sharipbayev, Hotel Management
Dear Customer,
Thank you for your feedback!
Kind regards,
Rustem Sharipbayev
Guest Experience Manager
by A verified traveler
Good
Posted 31 Jan 2019 on HotelsGood experience - central location (although you need a taxi), market close, room is new and comfortable
Comment from Hotel Management
6 Feb 2019 by Samgat Jenisov, Hotel Management
Dear Guest, Thank you for stay with us. It was great that you found time and posted your review here. Please be our guest again if your business brings you back to Astana. Best regards, Samgat Jenisov Cluster Director of Front Office
by A verified traveler
Posted 27 Feb 2018 on Hotels
Comment from Hotel Management
15 Mar 2018 by Samgat Jenisov, Hotel Management
Dear Guest,
Thank you so much for staying with us your rating also. Please be our guest again.
by A verified traveler
Posted 31 Jan 2018 on Hotels
Comment from Hotel Management
6 Feb 2018 by Samgat Jenisov, Hotel Management
Dear Guest,
Thank you for rating us here. We hope that your stay with us was well.
Please be our guest again if your business brings you back to Astana.
Best regards,
Samgat Jenisov
Cluster Director of Front Office
Park Inn by Radisson Hotel Astana
by A verified traveler
Posted 23 Oct 2017 on Hotels
Comment from Hotel Management
7 Nov 2017
Dear Guest,
Thank you for rating us.
Best regards,
Samgat Jenisov
Cluster Director of Front Office
Park Inn by Radisson Hotel Astana
