Ratings based on 147 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
Too hot in the rooms and slow internet
by A verified traveler
Posted 15 Dec 2023 on Hotels
by A verified traveler from Ottawa
Posted 15 Jun 2023
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
by A verified traveler
Uncomfortable stay.
Posted 2 May 2023 on HotelsUnprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
by A verified traveler
Posted 7 Feb 2023
Great customer service, nice breakfast.
by A verified traveler from Atyrau
Posted 15 Jan 2023
by A verified traveler
Posted 14 Oct 2022
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
by A verified traveler
Good
Posted 5 Oct 2022 on HotelsGreat business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
by A verified traveler
Functional, ok for business travel
Posted 3 Oct 2022 on HotelsI stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
by A verified traveler
Posted 27 Sep 2022 on Hotels
