Ratings based on 111 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Town and Country
Posted 25 Nov 2023
by A verified traveler
Night in Nur-Sultan
Posted 28 Oct 2020 on HotelsHotel is centrally located in Nur-Sultan with easy access to many of sightseeing Nur-Sultan has to offer.
This hotel is good value for money, recommendIng this hotel For a short stay
by A verified traveler from Toronto
Posted 2 Jun 2020
Nice and quiet but I am here at the coronavirus time :)
by A verified traveler from Washington DC
Posted 1 Mar 2020
Did like: central location
did not like: poor service, access key to the room have to be re-magnetized every day, cleaning is sometimes skipped, conversation in English is very difficult.
by A verified traveler
Posted 21 Feb 2020 on Hotels
by A verified traveler from Moscow, Russia
Posted 14 Dec 2019
They didn’t want to give me a receipt, even though I paid for my stay directly. Also, for some reason, the cleaning lady threw away my toothbrush and razor, and she denied it later.
by A verified traveler
Posted 20 Oct 2019
by A verified traveler
Great location.
Posted 20 May 2019 on HotelsStaff is very helpful and friendly, although not all trained well. Location wonderful. Business center (computer, printer) non-existent. Breakfast okay. Beds good. Building condition tired. Some plumbing issues. Reasonable value for money.
by A verified traveler
Posted 29 Oct 2018 on Hotels
by A verified traveler from UK
Tired hotel
Posted 6 Sep 2018
Pros: Central location
Cons: Breakfasts - very poor.
Rooms tired and needing decoration.
Bathrooms awful - cracked tiles and grotty grouting.
After 2 nights, we had to find another hotel due to nasty chemical fumes that drifted around the corridors and entered our room. The staff responded by leaving an air freshener in the bathroom. The hotel refused to give us a refund for the remaining 4 nights!!
