Ratings based on 39 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
My Third Stay
Posted 5 Jul 2019 on HotelsI love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.
by A verified traveler from Clayton, NJ
Posted 10 Nov 2018 on Orbitz
Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.
by A verified traveler
Love This Place
Posted 19 Oct 2018 on HotelsI am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size.
Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there.
большое спасибо, Brown Hotel!
by A verified traveler from Philippines
Posted 13 Aug 2018
No surprises - everything is like expected - and worth what you pay for this hotel.
by A verified traveler
Posted 15 May 2018 on Hotels
by Joao
Posted 20 Oct 2017 on Hotels
by A verified traveler
Posted 19 Oct 2017 on Hotels
by A verified traveler
Brown Hotel, Astana
Posted 4 Oct 2017 on HotelsVery helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice
by MICHAEL
decent place
Posted 20 Sep 2017 on Hotelsa block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/
Recommended
for Everyoneby A verified traveler from Beverly Hills, CA
Friendly comfortable small hotel
Posted 29 Aug 2017 on OrbitzThis is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.
