Ratings based on 14 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Decent hotel but worse than other 4 star hotels
Posted 19 Sep 2022 on HotelsIt doesn't really feel like 4 star hotel, had issues with the internet, they block it if you have a VPN installed on your computer. The rooms are ok but mkji bar was empty and bed was not very comfortable. The breakfast ok but not like in other 4 star hotels.
by A verified traveler
Posted 24 May 2019 on Hotels
Comment from Hotel Management
7 Jul 2019 by Администратор, Hotel Management
Уважаемая Зарина! Благодарим Вас за то, что уделили время и оставили отзыв о пребывании в нашем отеле! Очень приятно знать, что мы смогли предоставить нашему Гостю самый качественный сервис и сделать ваше пребывание в Отеле Aykun комфортным. Ваше мнение очень важно для нас! Наша команда будет очень рада встретить Вас вновь в нашем отеле! С уважением, администрация отеля "AYKUN".
by A verified traveler
Posted 2 Apr 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by "AYKUN Hotel" administration., Hotel Management
Dear Guest, thank You for choosing "AYKUN" Hotel. Thank You also for such kind words about staff and a hotel in common. Our hotel team always does every possible thing for a hotel Guest. We will be happy to meet you more times in “AYKUN" Hotel in Astana! Wish you all the best. Sincerely yours, "AYKUN Hotel" administration.
by A verified traveler
Posted 21 Nov 2018
Comment from Hotel Management
15 Dec 2018 by Manager, Hotel Management
Уважаемый Гость! Мы очень Вам благодарны за высокие оценки! Надеемся, что в следующий визит Вы снова остановитесь в нашем отеле, а мы в свою очередь постараемся сделать все, чтобы окружить Вас максимальным комфортом, теплом и радушием!
С уважением, администрация отеля "AYKUN".
by A verified traveler from Istanbul
Posted 4 Nov 2018 on Ebookers
It gives more then any other 3 star hotels provides.Rooms are extremely clean,staff helpful and the restaurant is beyond my expectations.
Hotel is close to everywhere considering the size of the city.I will definitely stay there for the next time.
Comment from Hotel Management
8 Nov 2018 by Manager Mereke, Hotel Management
Dear Guest!
Thank You for choosing "AYKUN" Hotel. Thank You also for such kind words about hotel in common. Our hotel team always does every possible thing for a hotel Guest. We will be happy to meet you more times in “AYKUN" Hotel in Astana! Wish you all the best. Sincerely yours, "AYKUN Hotel" administration.
by A verified traveler
Posted 23 Sep 2018
Comment from Hotel Management
25 Oct 2018 by Manager, Hotel Management
Уважаемый Гость! Благодарим Вас за выбор отеля "AYKUN" и высокую оценку! Надеемся вновь увидеть Вас в числе гостей! с уважением администрация отеля "AYKUN" .
by A verified traveler
Posted 6 Sep 2018
They have a free sauna! The staff was friendly, clean and comfortable rooms, and everything worked. They packed me a no-go bag for my breakfast because I had an early morning flight. I will stay here again.
Comment from Hotel Management
13 Sep 2018 by Manager, Hotel Management
Dear Guest! Thank You very much for sharing review about Aykun Hotel. We will be happy to see You again as our Loyal Guest! Best regards, Aykun Hotel team.
by A verified traveler
Posted 29 May 2018
Very clean, nice beds, linens, brand new. Nice staff.
Comment from Hotel Management
20 Jul 2018 by Manager, Hotel Management
Dear Guest! Thank You for choosing Aykun Hotel and for review! We are happy to know that You liked our service and staff. Hope to meet You as our loyal Guest in Aykun hotel! best regards, Aykun Hotel administration.
by A verified traveler from 日本
Posted 23 Sep 2019
コストパフォーマンス 最高！
部屋 ◎とても広く清潔（バスタブ幅狭い）
立地 ◎中心部へ徒歩圏内とバス停及びスーパー近くで便利
スタッフ ◎親切丁寧！（英語対応可能）
食事 ◎朝食は品数及び量も多く、日々メニュー も変わる
Comment from Hotel Management
2 Oct 2019 by Administrator, Hotel Management
Dear Guest, Thank You for choosing "AYKUN" Hotel. Thank You also for such kind words about staff and a hotel in common. Our hotel team always does every possible thing for a hotel Guest. We will be happy to meet you more times in “AYKUN" Hotel in Astana! Wish you all the best. Sincerely yours, "AYKUN Hotel" administration.
by A verified traveler
Preis-/Leistungsverhältnis sehr gut.
Posted 26 Mar 2019 on HotelsZentrale Lage, nahe Busstation mit Zugang zur City und den wichtigsten Sehenswürdigkeiten; Zimmerausstattung mit Kühlschrank und Zusatzbestühlung,.für Singles großes Bett und modernes Bad,
Nur Aufpassen bei Flughafen Shuttle, Fahrer nicht zuverlässig, bitte telefonisch im Hotel nachfassen!
Comment from Hotel Management
29 Mar 2019 by Manager, Hotel Management
Vielen Dank für Ihr Feedback, wir entschuldigen uns für die Unannehmlichkeiten und warten wieder auf einen Besuch!
