Ratings based on 15 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Feb 2021 on Hotels
by A verified traveler
Posted 25 Jan 2021
by A verified traveler
Posted 22 May 2019 on Hotels
It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
by A verified traveler from New York-
Posted 1 Nov 2018
My stay was very pleasant and comfortable and great, hotel staff was very polite.
by A verified traveler
Comfortable, nice and a good value hotel
Posted 5 Oct 2018 on HotelsThe hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine.
Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
Recommended
for Everyoneby A verified traveler
Posted 16 Mar 2018
Very good and perfectly located brand new hotel, great room
Recommended
for Personal Eventby A verified traveler
Outstanding stay
Posted 1 Feb 2018 on HotelsI really enjoyed my stay here. The room was clean and comfortable. Staff was very helpful, professional, and respectful. It was quiet and secure, and it was close to shops. Internet was high speed and reliable.
Comment from Hotel Management
7 Feb 2018 by Abylaibek Iskakov, Hotel Management
Dear David,
Warm greetings from Alanda hotel team!
Thank you very much for choosing our hotel during your stay in Astana!
We do appreciate for wonderful feedback.
We will be glad to see you soon!
by A verified traveler
Alanda Jan 2018
Posted 25 Jan 2018 on HotelsThe Alanda is superb value for money, it's clean, comfortable, has everything you'll need for a pleasant stay. staff couldn't be more helpful, whether getting taxis, a hot drink when you come in from the cold or anything else. The rooms well furnished, clean with everything you need.
Depending what you are doing the location isn't right in the centre however has a small shopping mall virtually opposite and is a 10 min taxi ride to main area, taxis are very cheap so that's no issue. I cone regularly for business and would definately stay here again.
Comment from Hotel Management
7 Feb 2018 by Abylaibek Iskakov, Hotel Management
Dear Kim,
Warm greetings from Alanda hotel team.
Thank you very much for choosing our hotel during your in Astana!
We do appreciate for wonderful feedback.
Hope to see you soon!
Recommended
for Everyoneby A verified traveler from Abu Dhabi
Astana All-Stars
Posted 14 Aug 2017The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
by A verified traveler
Great stay.
Posted 28 Jul 2017 on HotelsWonderful place, excellent restaurant.
Comment from Hotel Management
31 Jul 2017
Dear Sir/Madam!
Thank you for choosing our hotel and your comment!
We always happy to see you in ALANDA Hotel!
