Ratings based on 182 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
All great: The staff; Their helpfulness with any questions; The history; Watching the 40 turtles in the yard outside our window.
Comment from Hotel Management
10 May 2024 by Nadia R., Hotel Management
Thank you so much for this great review!We are extremely happy to know tht you enjoyed your stay with us and look very much forward to welcoming you back at Hotel Umbra in the future.Warmest regards,
by A verified traveler
Posted 7 May 2024
Desk and housekeeping staff were friendly and helpful. Rooms and linens are quite old. Breakfast area could have been cleaner, wooden chairs were quite dirty. Very few breakfast options to choose from. Location is amazing. If driving, parking is not easy and is a few streets away.
by A verified traveler
Posted 5 May 2024
Older property, but well-maintained and clean. Staff was super-attentive, always friendly and helpful.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Nadia R., Hotel Management
Thank you so much for this top rating!We hope to welcome you back in the future.Warm regards,
by A verified traveler
Posted 30 Apr 2024
The cordial and helpful staff and excellent location are the highlights of this hotel, and now that I’ve gotten used to it I could imagine staying there again. However, this ranks so high on Expedia that I think it important to set realistic expectations. It is an old family-owned property that seems like it has hardly been touched since the 80s. That’s fine for me, but unfortunately my 1st room, and the 2nd room they moved me to, both had hair on the bathroom floor, and mildew and debris in corners and behind the toilet. Also the rooms are all very different, so be sure to scroll through all photos. I had expected the superior double that shows chairs facing a French door, but was first shown to a far different room with worn furniture and a plastic folding door for the bathroom, and it was still the same price as the nicer one shown in the pics. Breakfast isn’t very good — lots of sweets and a pumper full of liquid chocolate but hardly any fresh fruit (today 4 slices of melon for the entire dining room) and only processed wrapped cheese. There was a gluten-free tray with nothing on it either day, and some wieners and liquidy scrambled eggs. They are all so nice, however. This will hopefully sway you to give it a try, but now you know what to expect.
by A verified traveler
Posted 22 Apr 2024
The hotel is lovely and the staff is very friendly and helpful. The location is also wonderful, close to restaurants and shops but still quiet feels secluded.
Comment from Hotel Management
22 Apr 2024 by Nadia R., Hotel Management
Dear Lynne-Ann,A million thanks for your wonderful review.We are delighted to know that you enjoyed your stay and look very much forward to welcoming you back in another occasion.Warmest regards,
by A verified traveler from san francisco
Posted 15 Apr 2024
Perfect location and friendly staffs! Parking is 8 min walks,€12 per day. It is old fashion, not fancy, but it does the job with good price.
Comment from Hotel Management
15 Apr 2024 by Paola L., Hotel Management
Dear Monty Dunn,Thank you for your nice review.We appreciate you enjoyed in our hotel during your stay in Assisi.many thanks and kind regards.HOTEL UMBRA ASSISI
by A verified traveler
Posted 8 Apr 2024
Beauty in simplicity. Room was fine and quiet. The surroundings were beautiful. I would like to go back to Assisi and stay at your hotel.
Comment from Hotel Management
9 Apr 2024 by Nadia R., Hotel Management
Thank you so much for this wonderful review!We are extremely happy toknow that you enjoyed your stay at Hotel Umbra. We look forward to welcoming you back in another occasion!Thanks again and all the very best!
by A verified traveler from Trappe
Posted 30 Oct 2023
Friendly staff and quiet, very convenient location
Comment from Hotel Management
30 Oct 2023 by Nadia R., Hotel Management
Thank you so much!Warm regards,
by A verified traveler
Posted 24 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Nadia R., Hotel Management
Thank you!Kind regards,
