Ratings based on 225 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
We were warmly welcomed on check in and, at every step of the way, we were made to feel special! The bar tender, Shawn, made some delicious cocktails. The Giotto restaurant on site serves excellent food and has a very good selection of wines. We used the very well appointed spa for added luxury! The room had a large balcony with an amazing view of the Umbrian landscape, and, at night, the Basilica was lit up like a beacon. The only downside was the air conditioning in the rooms is not allowed be turned on until June- but, keeping the doors open at night cooled the room down and was very comfortable. Thanks to all the staff for making our stay so enjoyable.
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 11 Apr 2024
I did not like they the WiFi was not functioning. The room was too hot … even with the window open to try to get in cooler air from outside.
by A verified traveler from North Bergen
Posted 1 Apr 2024
by A verified traveler
Posted 22 Nov 2023 on Hotels
by A verified traveler
Posted 21 Nov 2023 on Wotif
I would suggest for 4 star hotel I was surprised that no one assisted with our bags to be honest my Mum is Elderly woman and if other customers are around that staff would assist. Also i know was cool outside but was quite warm in the hotel to point was quite hot at night even though turned off the temp and opened window
by A verified traveler
Posted 11 Nov 2023 on Hotels
by A verified traveler
Posted 29 Oct 2023
Great views and attentive staff but the bathroom was not clean, the room was not well lit and the mattress was straight out of a medieval torture chamber
by A verified traveler
Posted 11 Sep 2023
Rooms very small need updating...
by A verified traveler
Posted 14 Aug 2023
Hotel needs a refresh.
Indoor pool on a property this beautiful is a shame as who wants to be inside when the sun is shining?
Also, charging 3,50€ for towels and a shower cap is what your expect from a lower class resort.
Parking was good.
