Ratings based on 134 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Allen
Posted 12 Jun 2024
High level of customer service
Comment from Hotel Management
13 Jun 2024 by Director of Rooms, Hotel Management
Hello Mark, Thank you for your kind words! It was a pleasure to know that our Talent took such great care of you. They are dedicated to delivering excellent service, and we can't wait to show them your feedback. We look forward to welcoming you back to W Aspen. Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 10 Jun 2024
It was great
Comment from Hotel Management
11 Jun 2024 by Director of Rooms, Hotel Management
Hello Nicole, Thank you so much for choosing us and for the perfect rating of your time at W Aspen. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 28 Mar 2024
Excellent hotel in an excellent location!
Comment from Hotel Management
29 Mar 2024 by Director of Rooms, Hotel Management
Hello Ron, Thank you for the generous review of W Aspen. We value hearing from our guests and love knowing how much you enjoyed our beautiful property and fantastic location. We hope to welcome you again soon!Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 20 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Director of Rooms, Hotel Management
Hello Roberto, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to W Aspen. Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Do NOT Stay Here
Posted 26 Feb 2024 on HotelsMost unfriendly and unaccommodating hotel
Comment from Hotel Management
27 Feb 2024 by Director of Rooms, Hotel Management
Hello Valued Guest, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for not meeting your expectations. We are constantly looking for ways to improve our services, and we are grateful for the feedback. We appreciate your business and hope to have the opportunity to make it up to you in the near future.Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 26 Jan 2024 on Orbitz
Comment from Hotel Management
21 Mar 2024 by Director of Rooms, Hotel Management
Hello Albert, Thank you for rating your revitalizing experience at W Aspen. We are glad to know you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to Aspen. Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 19 Jan 2024
Perfect location.
Comment from Hotel Management
20 Jan 2024 by Director of Rooms, Hotel Management
Hello Joan, We appreciate you sharing how much you enjoyed our fantastic location. It was our pleasure having you at W Aspen, and we can’t wait to have you back!Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
11 Jan 2024 by Director of Rooms, Hotel Management
Hello Dmitri, Thank you for staying at W Aspen. It is gratifying to read you enjoyed your visit. We look forward to hosting you again soon.Thank you, Emrah AnakokDirector of Rooms
by A verified traveler
Posted 8 Jan 2024 on Orbitz
Comment from Hotel Management
10 Jan 2024 by Director of Rooms, Hotel Management
Hello Diana, We are glad you enjoyed your time at W Aspen. Thank you for your kind rating, and we look forward to your next visit.Thank you, Emrah Anakok,Director of Rooms
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
23 Dec 2023 by Director of Rooms, Hotel Management
Hello Ruidong, Thank you so much for the perfect rating of your time at W Aspen. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Thank you, Emrah AnakokDirector of Rooms
