Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Older property, but great location. Parking was very difficult. Very central to everything downtown
by A verified traveler
Posted 27 Apr 2024
It was walkable to restaurants and hiking trails. It was nice that we could park the car in the garage. The hotel is a little outdated, our bathroom shower was a little clogged took awhile to drain the water.
by A verified traveler
Posted 23 Apr 2024
A little bit shabby due to the age of the building and amenities like the pool and hot tub, but the price is DIVINE compared with the next door neighbors. Spend 10 times as much and get nicer facilities, sure. As for proximity to gondola, shopping, dining? Unbeatable, truly. There are $50 million homes up the street that are a longer walk to the gondola.
Comment from Hotel Management
23 Apr 2024 by Staff, Hotel Management
Thank you for your feedback and observations!
by A verified traveler
Posted 16 Apr 2024
I like that they are pet friendly and very close to the shopping area.
Comment from Hotel Management
23 Apr 2024 by Staff, Hotel Management
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by A verified traveler from avon
Posted 11 Apr 2024
I liked everything. Everyone was really helpful, just something to keep in mind.... it'll be nice if employees understand that guess might need quiet time.
The have a really LOUD lunch at the tv room without even care about me staying there. They kept on coming and going laughing and shouting... I understand the have to have a nice working environment but please provide them a place to do that and not in guess common areas.... this was a really really really UNPLEASANT experience, it lasted for almost 2 hours until I guess their shift was over past noon. :( this never happened to me in any hotel before (worse than a hostel! And that's the reason I do not go to hostels:( I espect that hotel rules about quiet are more "real"
Comment from Hotel Management
16 Apr 2024 by Staff, Hotel Management
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by A verified traveler
Posted 11 Apr 2024
Lots of nice amenities.
Great location.
Needs updates.
Comment from Hotel Management
16 Apr 2024 by Staff, Hotel Management
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by A verified traveler
Posted 9 Apr 2024
We had a very good experience, it feels like a nice European hotel. The staff is fantastic.
Comment from Hotel Management
16 Apr 2024 by Staff, Hotel Management
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by A verified traveler
Posted 8 Apr 2024
Best breakfast. Quiet, clean, safe and very friendly staff
Comment from Hotel Management
16 Apr 2024 by Staff, Hotel Management
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by A verified traveler
Posted 30 Mar 2024
The hotel is unique and has an interesting history.
The breakfast was good as was the gym and hot tub.
The hotel is in need of renovations which I was told will begin soon under new ownership.
Our room was old and was rather stuffy with poor ventilation.
The staff was absolutely fantastic. Very friendly and responsive. When the shuttle was running late for our airport transfer, the owner delivered us to the airport in his personal car even though this delayed his appearance at a private event at the hotel.
The customer service sets this hotel apart from many others.
Comment from Hotel Management
16 Apr 2024 by Staff, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 29 Mar 2024
Great location walkable to slopes, shopping and transportation.
Comment from Hotel Management
16 Apr 2024 by Staff, Hotel Management
Thank you for your feedback!
