Ratings based on 995 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Check in staff was so friendly & helpful. Breakfast nook was quite cramped.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Diane,We appreciate your kind words about our check-in staff's service. We take note of your feedback regarding the breakfast nook's size and will share it with our team for future improvements. Your input is valuable to us and we hope to welcome you back for a more comfortable stay next time.
by A verified traveler
Posted 6 May 2024
Our front desk clerk was very courteous & helpful
Could be more towels & coffee in the room
Other than that a nice clean motel
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello james,Thank you for sharing your feedback with us. We are delighted to hear about your positive experience with our front desk clerk. We appreciate your suggestions for more towels and coffee in the room, we always strive to improve our guests' stay. We hope to welcome you back for another pleasant stay soon.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Stephany,We're thrilled to hear you had an exceptional stay with us! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back soon!
by A verified traveler
Posted 21 Apr 2024
Very friendly and clean
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Mary,We are delighted to hear that you found our hotel to be friendly and clean. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 7 Apr 2024
Stayed one night. Rooms were clean. Hotel was quiet. Nice little breakfast selection
Comment from Hotel Management
7 Apr 2024 by Manager, Hotel Management
Hello Donald,We're delighted to hear you enjoyed our clean rooms, quiet ambiance, and breakfast offerings during your stay. Your feedback is valuable, and we appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please feel free to reach out to our management team.
by A verified traveler
Posted 2 Apr 2024
The first room i was given smelled like urine so bad it stunk up the hallway, they gave me a new room but l still got to walk in the smell to my room
Comment from Hotel Management
4 Apr 2024 by Manager, Hotel Management
Hello Jesse, We regret to hear about your experience and appreciate your feedback. Our team strives to address any issues promptly to ensure a comfortable stay for all guests. Your comments will be shared with the relevant departments for further review to prevent such occurrences in the future.
by A verified traveler from Inver Grove Heights
Posted 16 Mar 2024
The bed sheets have a rough feel to them.
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Susan, We appreciate your feedback regarding the bed sheets and will pass this along for future improvements. Your comfort is important to us, and we hope you were able to enjoy other aspects of your stay with us.
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Manager, Hotel Management
Hello Randy,We're thrilled to hear you had an enjoyable stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 1 Mar 2024
Very quiet & easy to check in/out online
Comment from Hotel Management
2 Mar 2024 by Manager, Hotel Management
Hello Liesa,We appreciate your feedback on our smooth online check-in/out process and tranquil atmosphere. We strive to offer hassle-free experiences for our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you, and we hope to welcome you back soon.
by A verified traveler
Posted 20 Feb 2024
Needs a little work in pool area
Comment from Hotel Management
20 Feb 2024 by GM, Hotel Management
Thank you, Rhonda, for your review. We value your feedback. We are aware of the pool area needing some work. Some improvements have already been made and rest assured more have been scheduled.We look forward to your next stay with us so you can see what we have done.
