Ratings based on 1,473 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
The Stratford Inn provided a convenient stay for our visit to Ashland. The hotel is a convenient walk to Lithia Park and downtown with plenty of options for dining close by. My family enjoyed are stay and look forward to visiting again
Comment from Hotel Management
1 Jun 2024 by Front Desk Agent Angel, Hotel Management
Hello Heather,We're so happy to hear that you enjoyed our hotel and look forward to welcoming you again soon!
by A verified traveler
Posted 30 May 2024
Room was not ready until half hour plus after checkin. Sarabi at front desk was so nice and helpful. She’s a real asset here.
Comment from Hotel Management
30 May 2024 by Front Desk Manager Alyssa, Hotel Management
Hello Debi,We so appreciate you taking the time to leave us a review today to let us know how your stay with us was. We so apologize for the late check-in time. We try our very best to get our rooms ready by 4pm, but with our high occupancy around this time of year, some days can be a bit harder than others. We also did have a school group check-in that can be a bit of a process and delayed time more than usual for you. We understand your frustration and would like to assure you that this is not a normal occurrence. We appreciate your patience and commenting on our front desk agent, Sarabi. We agree that she is a great asset here! We are so glad that she stood out to you. Please come and visit us again.
by A verified traveler
Posted 29 May 2024
Lovely inn within walking distance of the theatres. The room was clean and spacious and everything worked. Nice free breakfast with steel cut oats and plenty of healthy toppings. Will definitely stay here again the next time we are in Ashland.
Comment from Hotel Management
29 May 2024 by Front Desk Agent Sarabi, Hotel Management
Hello Joe,Thank you for taking the time to write a great review! We are glad you enjoyed our hotel and look forward to your next stay!
by A verified traveler
Posted 28 May 2024
Location
Comment from Hotel Management
28 May 2024 by Front desk agent Kyra , Hotel Management
Hello Sharon, thank you for taking the time to leave us this wonderful feedback of a 5 star review! We're delighted to hear you enjoyed your recent stay and we look forward to returning to stay with us again soon!
by A verified traveler from Sacramento
Posted 28 May 2024
Walkable to downtown….breakfast a little sparse but adequate
Comment from Hotel Management
28 May 2024 by Front desk agent Kyra , Hotel Management
Hello Gary, Thank you for taking the time to leave us this feedback of a 5 out of 5 star review! We look forward to you returning to stay with us again soon!
by A verified traveler
Posted 27 May 2024
Always an enjoyable stay. Wonderful staff.
Comment from Hotel Management
28 May 2024 by Front Desk Agent Joseph, Hotel Management
Hi Ana, Thank you for the 5-Stars! Hope to see again soon!
by A verified traveler
Posted 27 May 2024
The continental breakfast was good. Location was great. The inn Is a bit worn out. Our room was next to the stairwell so it was really loud. Also the noise from people above was really loud. Rooms were clean but the place just needs a little updating.
Comment from Hotel Management
27 May 2024 by Front desk agent Kyra , Hotel Management
Hello Abby, thank you for taking the time to leave us this feedback. I'm sorry to hear that your recent stay with us did not meet you expectations. It sounds like you did not like our Shakespearean theme and you had trouble with being near the stairwell. I've shared this with our team and your concerns are being addressed internally.
by A verified traveler
Posted 26 May 2024
A comfortable place with breakfast! And a grocery store next door. Enjoyed my stay immensely.
Comment from Hotel Management
27 May 2024 by Front Desk Agent Kyra , Hotel Management
Hello Lynne, We want to thank you for leaving us this positive feedback of a 5 out of 5 star review!! We appreciate you and enjoyed hearing your thoughts on our how comfortable our property is as well as the breakfast we provide all of our guests and our location! We look forward to you returning to stay with us again soon!
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Front desk agent Kyra, Hotel Management
Hello Jim, Thank you for taking the time to leave us this positive feedback. We appreciate you and look forward to you returning to stay with again soon.
by A verified traveler
Posted 24 May 2024
The coffee maker reservoir did not look clean
Comment from Hotel Management
24 May 2024 by Front Desk Agent Angel, Hotel Management
Hi Beth,Thank you for the 5-stars! Sorry about the breakfast attendant. Hope to see you again soon!
