Ratings based on 903 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oshkosh
Posted 10 Jun 2024
Beach access and property is beautiful. It was nice that they offered breakfast, but it was lukewarm at best and some times undercooked and the tables and chairs were always in need of cleaning.
Comment from Hotel Management
10 Jun 2024 by Todd, Hotel Management
Dear Nora,We are so thrilled that you enjoyed all the extras we have to offer that make us such a unique lodging experience. I will be sure to share your comments with our team as I know they will be encouraged by your feedback. See you next time.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Todd, Hotel Management
Dear Deborah,Thank you for taking the time to post your rating. What could we improve upon to earn a 5 out of 5?
by A verified traveler
Posted 5 Jun 2024
The property is situated along the beautiful shore of Chequamegon Bay of Lake Superior.
Comment from Hotel Management
5 Jun 2024 by Todd, Hotel Management
Dear James,We are thrilled that you enjoyed our location on the beautiful shores of Lake Superior. Thank you for staying with us and we look forward to serving you again.
by A verified traveler
Posted 2 Jun 2024
Right on the main road and short drive to everything else in town. No hassle and everything worked fine.
Comment from Hotel Management
4 Jun 2024 by Todd, Hotel Management
Dear Daniel,We are so pleased that all went well with your stay with us. Thank you for taking the time to give us a perfect 5 rating. We look forward to serving you again.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Todd, Hotel Management
Dear Barbara,Thank you for your 5 out 5 rating. We are thrilled that you enjoyed your stay wtih us. See you next time.
by A verified traveler
Posted 1 Jun 2024
Great stay...
Comment from Hotel Management
4 Jun 2024 by Todd, Hotel Management
Dear Mark,Our team loves to hear comment of a great stay. I will be sure to share your feedback with them. We look forward to serving you again.
by A verified traveler
Posted 27 May 2024
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Comment from Hotel Management
29 May 2024 by Todd, Hotel Management
Dear Gregory,Thank you for taking the time to post your rating. What can we do better to earn a 5 out of 5 from you?
by A verified traveler
Posted 24 May 2024
Took way to long to check in. We waited for 20 minutes with one group ahead of us . You need more people to help check people in for sure. Everything else was good.
Comment from Hotel Management
24 May 2024 by Todd, Hotel Management
Dear Brian,We are so pleased you enjoyed your stay. We apologize that check in was slow. We do our best to increase staff when its busy, but this can be hard to predict at times.
by A verified traveler
Posted 23 May 2024
If you are looking at this place for anything other than the lake view rooms, stay away! If we would have checked in earlier in the day we would have been going somewhere else. We stayed here exclusively for the splash zone for our 3 kids after a long sad day of funeral services only to show up to all the slides being permanently closed, the pool was freezing, and the "spa" pool was cooler than most indoor pools and not even a lukewarm bath temp. My kids who were so excited spent 20 minutes in there and wanted to leave. The next morning they wanted to go again, only for the pool to be completely closed with no warning. The room was dirty and my 10 month old found a broken part of eye glasses and several fruit loops. Breakfast was incredibly basic, tables were dirty, vending machines wouldn't take coins. The only good part about our stay was the view and the sound of the waves hitting shore which we could have gotten in Bayfield instead of driving 35 minutes to Ashland.
Comment from Hotel Management
24 May 2024 by Todd, Hotel Management
Dear Justin,We are thrilled you enjoyed or view and location on Lake Superior. We apologize that your stay was less than perfect. We are doing our best to communicate our slide closure via website, phone if property was called direct, text messages several days in advance of arrival and lastly a memo at front desk at check in.
by A verified traveler
Posted 16 May 2024
property is average but location is spectacular and this hotel was much more affordable than other options in Ashland
Comment from Hotel Management
19 May 2024 by Todd, Hotel Management
Dear George,Thank you for your comments, We are pleased that you enjoyed our location. Great news we have some exciting updates coming in the near future.
